Subway | Apple Valley, United States | 06.2019 - Current
Operated manual and electric appliances to peel, slice and trim food
Promoted customer loyalty by efficiently handling food and service complaints
Organized work areas to foster efficiency and model exceptional kitchen etiquitte
Communicated menu item information and offered suggestions to promote featured products
Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency
Hostess Cashier
1 Year 2 Months
Golden Gate Chinese Restaurant | Victorville, CA | 05.2018 - 07.2019
Set up catering for up to 50 people regularly by recording requested menu items, scheduling delivery time and relaying to kitchen
Kept check-out areas clean, organized and well-stocked to maintain attractive restaurant
Maintained high productivity by efficiently processing cash, credit, debit and gift card program payments for customers
Answered phone calls to assist customers with questions and modified food orders
Sales Associate
3 Years 6 Months
Pal Humane Society | Apple Valley , CA | 02.2012 - 08.2015
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
Maintained records related to sales, returns and inventory availability
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
8
years of professional experience
1
Certification
Versatile cashier with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. Reliable sales associate offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales.
Education
High School Diploma
Apple Valley High School | Apple Valley, CA | 06.2009