Cynthia Brown
Frostproof,FL
Summary
Versatile and results-driven professional with a proven track record at Sun Pure, enhancing QA processes and implementing efficiency-improving automation. Demonstrates exceptional customer service and teamwork, underpinned by strong attention to detail and Microsoft Office proficiency. Achieved significant efficiency gains, showcasing reliability and a commitment to excellence.
Overview
28
28
years of professional experience
Work History
Cashier
Circkle K
Bartow, FL
02.2019 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
QA Analyst
Sun Pure
Avon Park, FL
01.1997 - 01.2021
- Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
- Streamlined QA processes for better efficiency, implementing standardized test cases across multiple projects.
- Identified opportunities for automation, implementing script-based tests to minimize manual effort and increase accuracy.
- Supported timely project completion through efficient prioritization and execution of test tasks.
Kitchen Staff Member
Polk County Court House
Bartow, FL
04.2017 - 01.2019
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
QA Inspector
CitroSuco
Lake Wales, FL
09.2015 - 09.2017
Deli, Cook, Catering
Fowler’s Grocery Store
Ft Meade Fl
09.2003 - 09.2017
- Maintained a clean and organized workspace to ensure efficient production and adherence to food safety standards.
- Reduced wait times for customers by quickly preparing made-to-order dishes without sacrificing quality or presentation standards.
- Streamlined prep processes by creating an effective workflow that reduced preparation time without compromising product quality.
- Trained new staff members on proper cooking techniques, equipment usage, and safety protocols to maintain consistent performance levels across the team.
Education
High School - Graduated
Winter Haven High School
Winter Haven, FL01.1988
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Time management skills
Cash Handling
Cleaning and sanitizing
Customer service excellence
Money Handling
Reliability and punctuality
Cash Register Operation
Professionalism and Courtesy
Basic Math Competence
Cash Drawer Balancing
Payment Collection
ID Verification
Sales expertise
Retail Merchandising
Liquor regulations and compliance
Report Preparation
Liquor Law Compliance
Honest and Dependable
Professionalism
Reliable and Responsible
Microsoft Office
Attention to Detail
Timeline
Cashier
Circkle K
02.2019 - Current
Kitchen Staff Member
Polk County Court House
04.2017 - 01.2019
QA Inspector
CitroSuco
09.2015 - 09.2017
Deli, Cook, Catering
Fowler’s Grocery Store
09.2003 - 09.2017
QA Analyst
Sun Pure
01.1997 - 01.2021
High School - Graduated
Winter Haven High School