Seasoned Sales Representative with successful background in sales, marketing and team leadership. Pursues opportunities to learn new skills and contribute to group success.
Overview
13
13
years of professional experience
Work History
Sales Representative Team Leader
In Home Dynamics
San Diego, CA
10.2017 - Current
Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
Retained excellent client satisfaction ratings through outstanding service delivery.
Expanded customer base and boosted profit within product line.
Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Trained and mentored new sales representatives.
Executed direct sales from manufacturers to customers to improve profitability within retail environment.
Independent Distributor
Myself
Bonita, CA
10.2015 - 09.2017
Communicated with suppliers daily about inventory needs and sales success.
Maintained customer base of over 100 accounts by updating scripts and frequently checking in with past customers.
Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
Maintained accurate accounts by documenting orders, collecting payments and issuing receipts for every purchase.
Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
Maintained positive relationships with customers to promote continued business opportunities.
Immediately addressed problems with customers to promote speedy resolution.
Sales and Marketing Representative
In Home Dynamics
San Diego, CA
08.2009 - 09.2015
Followed through with leads to close sales over phone, in office and during external consumer engagements.
Participated in skills development initiatives to promote team competence and success.
Implemented advertising campaigns and prepared promotional materials.
Organized and ran trade shows and events for marketing and lead generation
Participated in door-to-door marketing campaigns
Followed up with customers to increase lead generation and bring awareness to marketing promotions
Reported directly to the owner of the company on a daily basis to drive the sales force with regular trainings and promotions
Education
Bachelor of Arts - Telecommunications
Indiana University Bloomington
Bloomington, IN
05.2006
Skills
Account servicing
Lead prospecting
Network development
Revenue Generation
Direct marketing
Client Service
Problem solving strength
Customer Relations
Product promotions
Interpersonal communication skills
Performance improvement
Records management
Staff Training
Sales expertise
Closing Sales
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“If you advance confidently in the direction of your dreams and you endeavor to live the life which you have imagined, you will meet with a success unexpected in common hours.”