Cynthia Dilliapree
Oneonta,AL
Summary
Dedicated Behavioral Health Technician with experience at St Vincent’s East, skilled in conflict de-escalation and mental health support. Proven ability to enhance patient care through effective communication and documentation. Successfully collaborated with multidisciplinary teams to implement individualized treatment plans, fostering a supportive environment for recovery and well-being.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
St Vincent’s East
Birmingham, AL
08.2021 - Current
- Monitored patient behavior and reported changes to clinical staff for timely interventions.
- Educated patients on mental health resources and coping techniques to promote recovery strategies.
Mental Health Technician
JBS Mental Health Authority
Birmingham, AL
12.2008 - 06.2017
- Collaborated with multidisciplinary teams to enhance client care and treatment outcomes.
- Monitored patient behavior and reported significant changes to healthcare team.
- Assisted in developing and implementing individualized treatment plans for patients.
- Facilitated therapeutic activities to promote mental well-being and social skills.
- Maintained accurate patient records and documentation in compliance with regulations.
- Collaborated with multidisciplinary teams to enhance patient care strategies.
- Trained new staff on operational procedures and best practices for patient support.
- Led workshops focused on coping strategies and life skills development for clients.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
Patient Care Technician
Jefferson/Blount County ARC
Oneonta, AL
04.2012 - 08.2016
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted in daily living activities, enhancing patient comfort and well-being.
- Maintained cleanliness and organization of patient care areas to ensure safety.
- Collaborated with interdisciplinary teams to develop individualized care plans.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
High School Diploma -
Oneonta City School
Oneonta, AL05.1993
Skills
Active listening
Conflict de-escalation
Documentation skills
De-escalation strategies
Mental health support
Client transportation
Conflict resolution
Certification
Nationally Certified Psychiatric Technician
Timeline
Behavioral Health Technician
St Vincent’s East
08.2021 - Current
Patient Care Technician
Jefferson/Blount County ARC
04.2012 - 08.2016
Mental Health Technician
JBS Mental Health Authority
12.2008 - 06.2017
High School Diploma -
Oneonta City School