Cynthia Enriquez
Westchester,IL
Overview
2027
2027
years of professional experience
Work History
Mail Handler
United States Postal Service, USPS
Carol Stream, IL
2025 - Current
- Sorted and distributed mail efficiently to ensure timely delivery.
- Operated automated sorting equipment to enhance processing speed.
- Monitored inventory of mailing supplies, maintaining stock levels.
- Assisted with loading and unloading mail trucks, ensuring safety protocols were followed.
- Trained new employees on mail handling procedures and safety practices.
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Maximized workplace safety with proper handling techniques for heavy or oversized packages.
- Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
- Adhered to all relevant federal, state and organizational regulations concerning mail handling procedures, ensuring compliance at all times.
- Inspected mail for damages and took appropriate action to deliver in good condition.
- Collaborated effectively with fellow Mail Handlers to streamline workflows and improve overall productivity levels.
- Minimized errors in mail distribution, carefully examining labels and barcodes to ensure accurate routing.
Security Officer/Office Assistant
Metro One Loss Prevention Services Group
Chicago, IL
2019 - 2025
- Monitored premises to ensure safety and security for all personnel.
- Conducted regular patrols to identify potential hazards and mitigate risks.
- Responded promptly to incidents, maintaining a calm and professional demeanor.
- Assisted in the implementation of security protocols and procedures.
- Collaborated with law enforcement during investigations and emergencies.
- Documented daily activities, incidents, and observations accurately.
- Trained new staff on safety practices and operational procedures effectively.
- Enhanced team communication to improve response times during critical situations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Environmental Services Housekeeper
Weslake Hospital
Melrose Park, IL
2011 - 2019
- Maintained cleanliness and sanitation of patient rooms and common areas.
- Disinfected high-touch surfaces to minimize infection risk.
- Operated cleaning equipment safely and efficiently.
- Assisted in inventory management of cleaning supplies and materials.
- Collaborated with healthcare staff to address specific cleaning needs promptly.
- Adhered to safety protocols and infection control procedures consistently.
- Implemented feedback from supervisors to enhance cleaning processes and efficiency.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
Education
Associate Liberal Studies - Criminal Justice
Morton College
Cicero, IL05-2019
Timeline
Mail Handler
United States Postal Service, USPS
2025 - Current
Security Officer/Office Assistant
Metro One Loss Prevention Services Group
2019 - 2025
Environmental Services Housekeeper
Weslake Hospital
2011 - 2019
Associate Liberal Studies - Criminal Justice
Morton College