Cynthia Everlith MBA CPC AACE-CEC
Gilbert,Arizona
Summary
Practice Administrator Highly skilled career professional with more than 30 Years medical practice experience. 20 Years of management in orthopedics, the last 18 Years in orthopedic hand and upper extremity. Computer skilled, managing multiple offices, personnel/HR, billing, coding, contracting, financial reporting, strategic planning and operations management. Ability in building rapport and solving complex issues within the organization. Experienced in CPT, ICD-10, industrial and private insurance. EMR and practice management implementation.
Overview
35
35
years of professional experience
Work History
Practice Administrator
Endocrinology Associates PA
09.2014 - Current
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Ordered all office supplies and kept check on inventory levels.
- Addressed and remedied all patient or team member issues.
- Developed and implemented strategies to improve patient access, satisfaction and care quality.
- Supervised team of 76 office personnel.
- Developed policies and procedures for effective practice management.
- Consulted with healthcare professionals on business decisions.
- Created and implemented organizational policies and procedures.
Consultant-owner Administrator
Practice Management
08.2013 - Current
- Developed and updated databases to handle customer data.
- Worked with staff to develop and implement procedures to prevent data loss and maximize system availability.
- Developed scripts and processes for data integration and maintenance.
- Created and updated database designs and data models.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients
Administrator
Orthopedic practice
01.1996 - 08.2013
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
Administrator
Arizona Athletic Medicine, Orthopedic practice
01.1994 - 01.1996
Medical Assistant/Assistant Manager
Bertram E. Feingold
01.1989 - 01.1993
Education
MBA - Health Administration
UofA-Dignity Health
Phoenix, AZ06.2022
AACE-CEC - Coding Endocrinology
AACE
Florida2017
CPC - Medical Coding
AAPC
Utah2007
Bachelor of Science - Health Administration
University of Phoenix
2004
Certified Medical Assisting - Medical Assisting
Bryman School For Medical Assistants
Phoenix, AZ1983
Undergraduate - Nursing
Arizona State University
Tempe, AZ1981
Skills
- Medical personnel recruitment
- Strategic consulting
- Staff Management
- Workflow planning
- Practice management
- Hiring and recruitment
- Training and mentoring
Accomplishments
- Circle K International-Collegiate Service Organization
- Lt
- Governor of the Southwest District of Circle K 2007-Current 1978-1981
Affiliations
AAOE (American Association of Orthopedic Executives)
Active member, National Communication Council-current, past National Education
Committee, appointed to the National Board of Directors 2006-2010
1999-Current
AzAAOE (Arizona Association of Orthopedic Executives)
Active member, President 2009-2012
2009-Current
AAPC (American Association of Professional Coders)
Active member Grand Canyon Coders Chapter, President Elect 2009, President 2010
Timeline
Practice Administrator
Endocrinology Associates PA
09.2014 - Current
Consultant-owner Administrator
Practice Management
08.2013 - Current
Administrator
Orthopedic practice
01.1996 - 08.2013
Administrator
Arizona Athletic Medicine, Orthopedic practice
01.1994 - 01.1996
Medical Assistant/Assistant Manager
Bertram E. Feingold
01.1989 - 01.1993
MBA - Health Administration
UofA-Dignity Health
AACE-CEC - Coding Endocrinology
AACE
CPC - Medical Coding
AAPC
Bachelor of Science - Health Administration
University of Phoenix
Certified Medical Assisting - Medical Assisting
Bryman School For Medical Assistants
Undergraduate - Nursing
Arizona State University
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