Cynthia Flores
Oklahoma City,OK
Summary
Results-oriented individual with a passion for continuous learning and innovation.
Overview
3
3
Languages
7
7
years of professional experience
Work History
Assistant Manager
Little Caesar's
Oklahoma City, OK
08.2018 - 03.2020
- Managed daily inventory levels and coordinated stock replenishment efforts.
- Resolved guest inquiries and issues to enhance customer satisfaction and service quality.
- Trained new team members on operational procedures to ensure effective onboarding.
- Guided junior staff members on daily tasks and projects to facilitate their development and success.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Handled cash register transactions accurately to facilitate customer purchases. or POS system to receive payment by cash, check and credit card.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Cashier
Feria Latina
Oklahoma City, OK
10.2018 - 02.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register and handled customer transactions efficiently.
- Assisted customers with product inquiries and provided friendly service.
- Maintained cleanliness and organization of the checkout area.
- Processed returns and exchanges according to store policies.
- Managed cash drawer, ensuring accuracy during shifts.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Executed additional tasks designated by management.
- Gained understanding of different roles to support overall store operations.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Followed company security procedures for handling large sums of money.
- Organized promotional displays or arranged merchandise on counters or tables to promote sales.
- Performed other duties as assigned by management.
Kitchen Hand
House Cake
Oklahoma City, OK
09.2013 - 10.2017
- Assisted in food preparation and kitchen organization during busy service hours.
- Maintained cleanliness of kitchen equipment and work areas to ensure safety compliance.
- Followed food safety guidelines to minimize risks of contamination in the kitchen.
- Reported equipment malfunctions and maintenance needs to ensure operational readiness.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Assisted in preparing and measuring ingredients for various baked goods.
- Stocked shelves with products to maintain organized store displays.
- Assisted customers in locating items throughout the store.
- Managed vendor communications and maintained positive relationships with suppliers.
- Operated cash register and handled customer transactions efficiently.
- Managed cash drawer, ensuring accuracy during shifts.
Busser
Chelino's
Oklahoma City, OK
08.2016 - 10.2016
- Cleaned and organized dining areas for optimal guest experience.
- Assisted servers by delivering food and beverages promptly.
- Removed used dishes and utensils from tables efficiently.
- Set up dining tables according to restaurant standards.
- Restocked supplies as needed to ensure smooth operations.
- Collaborated with kitchen staff to maintain cleanliness and orderliness.
- Assisted customers with menu selections and answered questions.
- Delivered food and beverages to tables promptly and efficiently.
- Prepared and served a variety of beverages to customers efficiently.
- Assisted in food preparation and kitchen organization during busy service hours.
- Followed all health code guidelines when handling food items.
- Sanitized surfaces with approved cleaning solutions after each task was completed.
- Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
Education
Capitol Hill High School
Oklahoma City, OKSkills
- Inventory management
- Point-of-sale operation
- Cash handling
- Payment processing
- Transaction management
- Transaction accuracy
- Cash drawer balancing
- Customer service
- Sales promotion
- Vendor relationship management
- Reporting and documenting
- Team collaboration
- Safety compliance
- Problem solving
- Organizational skills
- Written and verbal communication
- Identification checks
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Portuguese
Limited
Affiliations
- Rabbit breeding
- Garden
- Read
- Composting
- Author
- Compose
- Illustrate
References
References available upon request.
Timeline
Cashier
Feria Latina
10.2018 - 02.2019
Assistant Manager
Little Caesar's
08.2018 - 03.2020
Busser
Chelino's
08.2016 - 10.2016
Kitchen Hand
House Cake
09.2013 - 10.2017
Capitol Hill High School