Cynthia Ganley

Customer-centric baby boutique featuring high end gear and European clothing brands.

• Assisting customers with product selection, offering tailored recommendations that align with client needs and current safety standards.
• Completing transactions accurately using point-of-sale (Shopify) and cash handling practices.
• Designing and maintaining engaging displays that enhance shopping experiences.
• Developing promotional strategies, including car seat and stroller classes, to increase store traffic and customer engagement.
• Using technology to assist customers in locating and selecting items: registry, concierge.
• Processing returns, exchanges, and refunds in accordance with company policies.

Popular Sellwood boutique featuring colorful, quality infant and children's clothing, gifts, and gear.

• Engaged shoppers by providing tailored assistance and detailed information on merchandise features, enhancing customer satisfaction.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Collaborated with management to redesign store layout, enhancing customer flow and shopping experience.
• Coordinated special events, including promotions and clearance sales, to increase customer traffic and sales.
• Promoted existing products through various marketing channels including social media.
• Analyzed market trends to determine competitive pricing strategies for products and services.

Beloved children's shoe store featuring high quality international footwear brands, precision fittings, and an atmosphere of pure joy.

• Guided customers in selecting footwear tailored to their specific needs, enhancing customer satisfaction.
• Informed customers about shoe features and benefits, facilitating confident purchase decisions.
• Designed eye-catching window displays using colors, textures, and shapes to attract customer attention.
• Collaborated with team members to generate creative concepts for future displays.
• Stocked shelves with new arrivals; arranged shoes according to size, style, brand.