Cynthia Garcia
Human Resources
Fort Myers,Florida
Summary
Well-qualified Human Resources Generalist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
13
13
years of professional experience
10
10
years of post-secondary education
2
2
Certifications
Work History
Human Resources Generalist Manager
Healthcare Coding and Consulting Services
Ft. Myers, FL
07.2021 - Current
- Manage 300+ employees personnel files and audit annually to ensure required paperwork is on file
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 200+ new employees.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Processed employee claims involving performance issues and harassment.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
Career Services Advisor
Sunstate Academy
Fort Myers, FL
09.2020 - 07.2021
- Leveraged social media platforms as effective career and professional-development tools to help candidates secure employment opportunities.
- Matched job seekers to employer positions and maintained ongoing relationships with companies to drive successful outcomes.
- Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
- Promoted employment opportunities through online postings, onsite employer visits, public job fairs and other effective resources.
Teacher
Broward County Schools
Fort Lauderdale, FL
07.2019 - 06.2020
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Planned and implemented integrated lessons to meet national standards.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Developed and implemented lesson plans that addressed general students as well as those with individualized 504 plans as part of integrated classroom.
- Incorporated multiple types of teaching strategies into classroom.
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Completed daily reports on attendance and disciplinary performance.
WSC Client Specialist
Investments Wells Fargo
Charlotte, Miami, NC, FL
08.2017 - 12.2018
- Responded to all client inquiries and asked appropriate questions to facilitate resolution.
- Effectively communicated with customers about account changes, new investment accounts or services and potential upgrades.
- Trained new personnel regarding company operations, policies and services.
- Developed and updated databases to handle customer data.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Wealth Division’s Wire Relationship Manager
BB&T
Charlotte, NC
10.2013 - 09.2016
- Guided clients through compiling important financial histories and documentation for evaluation.
- Prepared and hosted data room while coordinating legal and advisory teams and facilitating due diligence processes.
- Exceeded goals through effective task prioritization and great work ethic.
- Led projects and analyzed data to identify opportunities for improvement.
Benefits Specialist
Aon Hewitt
Charlotte, NC
03.2011 - 09.2013
- Establishes and maintains relationships with vendors, brokers, consultants, and internal resources to ensure that benefit plans are compliant, competitive, and cost effective
- Provides analytical support to help ensure that all plans and programs are aligned with corporate and HR strategies
- Partners with finance, legal, and payroll on process and policy oversight to ensure accurate reporting of benefits
- Provides health and welfare subject matter expert support to the management team and other HR business partners
- Coordinates research of best practices to identify and resolve complex benefits related issues and to evaluate emerging trends, staying appraised of market advancements.
Executive Assistant to the Human Resources Director
Town Of Golden Beach
Golden Beach, FL
08.2007 - 12.2010
- Coordinate interviews with hiring manager assist with employee onboarding
- Conduct new employee orientation and training as needed
- Maintain confidentiality of sensitive employee information and update all employee personnel files as needed
- Work closely with payroll to address employee request to ensure efficient operation of business process
- Assist with annual enrollments and health fairs for all Town employees.
Education
Bachelor of Science - Elementary Education
Florida Memorial University
08.2004 - 12.2010
High School Diploma - undefined
Miami Carol City Senior
08.2000 - 06.2004
Skills
Company organization
Payroll coordination
Succession planning
Workforce improvements
Benefits and compensation management
Microsoft Office proficiency
Records management
Training and mentoring
Team Building
Benefits administration
Certification
SHRM-CP - SHRM Certified Professional
Timeline
Human Resources Generalist Manager
Healthcare Coding and Consulting Services
07.2021 - Current
Career Services Advisor
Sunstate Academy
09.2020 - 07.2021
Teacher
Broward County Schools
07.2019 - 06.2020
WSC Client Specialist
Investments Wells Fargo
08.2017 - 12.2018
Wealth Division’s Wire Relationship Manager
BB&T
10.2013 - 09.2016
Benefits Specialist
Aon Hewitt
03.2011 - 09.2013
Executive Assistant to the Human Resources Director
Town Of Golden Beach
08.2007 - 12.2010
Bachelor of Science - Elementary Education
Florida Memorial University
08.2004 - 12.2010
High School Diploma - undefined
Miami Carol City Senior
08.2000 - 06.2004