Cynthia Garcia
Merced,CA
Summary
Customer-focused, goal-driven professional with 10 years of installation supervision experience in the solar industry. Skilled in successfully leading large solar installation crews, ensuring safety, quality workmanship, outstanding customer service, and high productivity. Strong communication skills with the ability to interact with contractors, project teams, and clients. Hands-on training and experience in residential and commercial solar system projects.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Dignity Health
11.2024 - Current
- Managed patient account inquiries, ensuring accurate resolution of billing and insurance issues.
- Collaborated with healthcare providers to verify patient eligibility and benefits for services rendered.
- Processed payments and adjustments to patient accounts, maintaining compliance with regulatory standards.
- Trained new staff on billing procedures and software systems, enhancing team efficiency and knowledge retention.
- Developed training materials for ongoing staff education on changes in healthcare regulations impacting billing practices.
- Reviewed insurance eligibility and verified coverage details to minimize claim denials and delays in payment.
Project Manager
Tribe Homes LLC
08.2023 - 09.2024
- Led cross-functional teams to deliver projects on time and within budget.
- Developed project plans, timelines, and resource allocation strategies for complex initiatives.
- Implemented risk management processes to identify and mitigate potential project delays.
- Fostered stakeholder relationships to ensure alignment and support throughout project lifecycles.
- Conducted regular project status meetings to track progress and address issues proactively.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Managed projects from procurement to commission.
Operations Manager
FAMILY SOLAR INC.
04.2018 - 08.2023
- Provide site leadership and manage day-to-day operations of solar projects, including project schedules, contract obligations, budget, take-offs, and overall customer satisfaction.
- Grow business by developing strong, long term customer relationships and increasing referral base.
- Ensure all projects are successfully completed on time, within budget, and according to specifications.
- Oversee permitting, system layouts and design, roof penetrations, racking system setups, panel installations, conduit run and electrical work, line side taps, and grounding and bounding.
- Perform electrical service replacements and upgrades.
Education
Certificate - Associate Project Management
PMI Institute
Remote11-2025
GED -
Santa Clara Adult Education
Santa Clara, CA2013
Certificate - Green Building Construction
Skills
- Project Planning/Management
- Subcontractor Coordination
- Productivity Supervision
- Team Leadership & Management
- Customer Service & Satisfaction
- Contract Negotiation/Management
- Construction Management
- Blueprint Reading Skills
- Accurate Documentation
Certification
- Project Management Training - 35 hours
Timeline
Patient Access Representative
Dignity Health
11.2024 - Current
Project Manager
Tribe Homes LLC
08.2023 - 09.2024
Operations Manager
FAMILY SOLAR INC.
04.2018 - 08.2023
Certificate - Green Building Construction
Certificate - Associate Project Management
PMI Institute
GED -
Santa Clara Adult Education