Cynthia Whitley
Farmville,NC
Summary
Retail leader focused on smooth store operations, team coordination, and customer service. Supports scheduling, task delegation, inventory control, and nightly execution to keep departments running efficiently and maintain consistent standards.
Overview
17
17
years of professional experience
Work History
Assistant Store Manager
Food Lion
Pink Hill, NC
10.2022 - Current
- Supervised daily store operations, facilitating seamless execution across front end, stocking, and service areas.
- Coordinated associate scheduling, task delegation, and coverage adjustments to enhance workflow consistency.
- Monitored inventory levels and ensured ordering accuracy to maintain product availability and prevent out-of-stock conditions.
Evening Manager
Food Lion
Winterville, NC
10.2022 - Current
- Led night team by establishing and communicating clear responsibilities for each member.
- Developed nightly shift task lists to clearly define employee responsibilities.
- Restocked shelves by efficiently unpacking backroom items and ensuring optimal inventory presentation.
Center Store Manager
Food Lion
Greenville, NC
07.2021 - 10.2023
- Assisted in recruiting, hiring, and training team members to build a skilled workforce.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored employee attendance and punctuality, addressing issues promptly to maintain team reliability.
- Trained new employees on protocols and customer service standards to enhance customer satisfaction.
Education
Associate of Applied Science - Human Resources Management
Pitt Community College
Winterville, NC08-2016
Skills
- Store operations
- Inventory Management
- Sales Leadership
- Customer retention
- Customer Service
- Team leadership
- People Management
- Employee Engagement
- Effective communication
- Team Goals
- Conflict resolution
- Retail merchandising
Timeline
Assistant Store Manager
Food Lion
10.2022 - Current
Evening Manager
Food Lion
10.2022 - Current
Center Store Manager
Food Lion
07.2021 - 10.2023
Associate of Applied Science - Human Resources Management
Pitt Community College