Summary
Overview
Work History
Education
Certification
Timeline
Generic

Cynthia Haddad

Garden City,ID

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

1
1
Certification
9
9
years of professional experience

Work History

Customer Service Representative

Maple Bear
Boise, Idaho
10.2020 - Current
  • Addressed and resolved customer issues promptly, contributing to increased customer retention.
  • Resolved customer inquiries by employing effective communication and active listening skills, enhancing customer satisfaction.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Guided customers in selecting suitable alternative products tailored to their needs, improving overall customer experience.

Customer Service Representative

Lowes Home Improvment
Meridian, Idaho
04.2025 - 07.2025
  • Guided customers in decision-making to align with their needs and projects
  • Assisted customers in locating items to enhance shopping experience
  • Processed customer transactions at the register.
  • Organized stock and products to maintain store presentation and accessibility

Customer Service Representative

William Sonoma
Boise, Idaho
09.2024 - 12.2024

Assisted phone customers in resolving issues efficiently

Assisted customers on-line and in store with their ordering needs

Processed customer transactions accurately at cash register

Filled orders for pickup promptly

Professional cleaner/Home Stager

Self Employed Services
Hesperia, California
05.2017 - 09.2023
  • Staged residential properties to improve visual appeal for rental and real estate showings.
  • Executed residential and commercial cleaning using effective techniques to ensure client satisfaction.
  • Provided deep cleaning services for move-ins, move-out. Real estate showings .
  • Coordinated client schedules and appointments for cleaning services to optimize service delivery.

Education

Lazer Technician - Spa Lazer Technician

National Lazer Institute
09.2021 - 11.2021

Certification

  • Holistic Nutrition

Timeline

Customer Service Representative

Lowes Home Improvment
04.2025 - 07.2025

Customer Service Representative

William Sonoma
09.2024 - 12.2024

Lazer Technician - Spa Lazer Technician

National Lazer Institute
09.2021 - 11.2021

Customer Service Representative

Maple Bear
10.2020 - Current

Professional cleaner/Home Stager

Self Employed Services
05.2017 - 09.2023
Cynthia Haddad