Cynthia Ingram
Columbus,GA
Overview
10
10
years of professional experience
Work History
Receptionist
Enrichment Services
Columbus, Georgia
04.2023 - Current
- Greeted visitors warmly, creating a welcoming atmosphere for all clients.
- Managed multi-line phone system, directing calls efficiently to staff members.
- Scheduled appointments and maintained calendars for multiple team members.
- Processed incoming and outgoing mail, ensuring timely delivery of correspondence.
- Coordinated office supplies inventory, ordering items as needed to maintain stock levels.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Monitored office supplies inventory and placed orders when necessary.
Guest Service Representative
St Jude Children Hospital
Memphis, Tennessee
12.2016 - 06.2022
- Provided information about hospital services and resources to patients and visitors.
- Managed phone inquiries, addressing concerns and providing accurate information promptly.
- Assisted families with check-in and appointment scheduling at the pediatric hospital.
Education
Randolph Clay High School
Cuthbert, GASkills
- Appointment scheduling
- Multi-line management
- Administrative support
- Inventory coordination
- Customer Service Skills
Timeline
Receptionist
Enrichment Services
04.2023 - Current
Guest Service Representative
St Jude Children Hospital
12.2016 - 06.2022
Randolph Clay High School