Cynthia Lauture
Huntersville,NC
Summary
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Dedicated and meticulous Event and Membership Manager with over 20 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and focused team player with expertise in customer relationship management, Event and Travel Planning and a strong focus on building long-lasting vendor relationships to accomplish the company and client's goals.
Overview
23
23
years of professional experience
Work History
Travel Consultant/Events
OSjourneys|NGI Experience Travel & Events
New York, NY
01.2015 - Current
- Manage end-to end planning and execution for small- and large-scale events from pre and post event follow up, including – meetings, conferences, social engagements Worldwide.
- Negotiate contracts for meeting venue, hotels, and other related activities such as food, beverage, and audio visual and décor
- Plan and coordinate registration, air, hotel accommodations and transportation to facilitate smooth execution of event activities.
- International Travel assist with passport and Visa requirements
- Manage Event timelines, budgets, event calender and reconciliation.
- Educate and lead clients through all aspects of the meeting planning process from meeting registration through final billing and reconciliation.
Centurion Membership Manager
American Express, AMEX
Charlotte, NC
09.2000 - Current
- Manage a large portfolio of Centurion clients includes financial spending and reconciliation for personal/corporate Centurion card holders.
- Manage end-to-end planning and execution of Clients meetings and events, exceeding expectations in cost savings.
- Oversee event logistics, coordinate registration, venues, air, hotel and transportation to facilitate smooth execution of event and activities.
- Collaborate with vendors and suppliers, negotiating budgets and building strong relationships.
- Maintain detailed records of all supplier agreements, authorizations, revisions, and expenses. Ensure proper billing/allocation of expenses according to the terms established for the event.
- Responsible for all aspects of meeting and travel planning, hospitality functions or special events that require contract or event agreements.
- Coordinate internal team meetings and host staff training presentations.
Education
Broker - Real Estate
NC Real Estate
Charlotte, NC01.2021
Certification - Meeting And Event Planning
New York Institute of Art And Design
New York, NY05.2019
Associate of Science - Business Administration And Management
Woolwich College UK
Woolwich, UK04-1998
Skills
Organization, problem-solving, detail oriented
Special Events Planning and Budgeting
Ability to work Independently and as a team
Flexibility – adapting to change
Expert Travel & Tourism
Customer Service Relations – provide unparallel service
Excellent verbal & written communication skills
Timeline
Travel Consultant/Events
OSjourneys|NGI Experience Travel & Events
01.2015 - Current
Centurion Membership Manager
American Express, AMEX
09.2000 - Current
Broker - Real Estate
NC Real Estate
Certification - Meeting And Event Planning
New York Institute of Art And Design
Associate of Science - Business Administration And Management
Woolwich College UK
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