CYNTHIA LEAL
Bakersfield,CA
Summary
High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
7
7
years of professional experience
Work History
Operations Manager
Ulta Beauty
Bakersfield, California
05.2022 - 05.2024
- Developed and implemented operational procedures to ensure quality standards are met.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Operations Manager
Sephora
Bakersfield, California
09.2021 - 05.2022
- Developed and implemented operational procedures to ensure quality standards are met.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
Retail Assistant Manager
T-Mobile
Bakersfield, California
02.2017 - 09.2021
- Developed relationships with customers by providing knowledgeable advice about products.
- Monitored inventory levels and reordered merchandise as needed.
- Trained, coached, and mentored new team members on customer service and policies.
- Collaborated with other managers on projects such as store layout changes or marketing campaigns.
- Analyzed sales figures to identify trends and opportunities for improvement.
- Implemented loss prevention measures to protect against shoplifting or theft.
Education
High School Diploma -
South High School
01.1998
Skills
- Performance reporting
- New product introductions strategies
- Supply chain logistics
- Project management abilities
- Policies and procedures implementation
- Quality assurance and control
- Cross-functional coordination
- Employee relations and conflict resolution
- Troubleshooting and problem solving
- Management
- Workflow planning
- Sales background
- Goal attainment
References
Upon Request
Timeline
Operations Manager
Ulta Beauty
05.2022 - 05.2024
Operations Manager
Sephora
09.2021 - 05.2022
Retail Assistant Manager
T-Mobile
02.2017 - 09.2021
High School Diploma -
South High School