Cynthia Lopez
Plainfield
Summary
My name is Cynthia Lopez, dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Benjamin Moore Paints
Plainfield
02.2025 - 06.2025
- My position for this job is cash register and making paint.
- I make sure all customers leave the store charged and satisfied.
- It is a hardware store so I get a lot of questions like what might they need for a specific project or ask where something is at.
- It's a lot of talking and helping out.
- Maintained a clean and organized work area
- Managed phone calls and reservation requests
- Provided excellent customer service to resolve customer complaints in a timely manner.
Server
Dairy Queen Grill & Chill Restaurant
Manchester
12.2024 - 02.2025
- Provided excellent customer service to enhance dining experiences.
- Took customer orders accurately and efficiently for timely preparation.
- Delivered food and beverages promptly to ensure guest satisfaction.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted in training new servers on operational procedures and menu knowledge.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server
IHOP
Bedford
05.2024 - 10.2024
- Provided excellent customer service to enhance dining experiences.
- Took customer orders accurately and efficiently for timely preparation.
- Delivered food and beverages promptly to ensure guest satisfaction.
- Managed cash register transactions accurately during busy periods.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Education
GED -
Plainfield High School
Plainfield, NJ06-2022
Skills
- Serving Experience
- Restaurant Experience
- Food Service
- POS
- Cash Handling
- Quick learner
- Customer service
- Team collaboration
- Time management
- Effective communication
- Empathy and patience
Personal Information
Willing To Relocate: Anywhere
Timeline
Customer Service Representative
Benjamin Moore Paints
02.2025 - 06.2025
Server
Dairy Queen Grill & Chill Restaurant
12.2024 - 02.2025
Server
IHOP
05.2024 - 10.2024
GED -
Plainfield High School