Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Hi, I’m
Cynthia Manning
Midlothian,VA
Summary
Overview
17
years of professional experience
1
Certification
Work History
Stiles Ewing Powers
Legal Assistant
10.2021 - Current
Job overview
- Create Legal documents for attorneys
- Liaison between attorneys and courts
- Perform Notary duties
- Set up meetings and consultations for attorneys
- Manage client files
BENEMAX
Benefits Administrator
10.2017 - 07.2021
Job overview
- Analyzed and processed medical and pharmaceutical claims
- Performed as a member advocate for clients assisting with inquiries
- Researched client issues to resolve problems
- Communicated with medical providers on behalf of members
Barbour Inc
Manager
12.2015 - 10.2017
Job overview
- Analyzed daily, weekly, and monthly sales reports
- Coached associates on reading their sales numbers and using them to strategically increase profitability
- Used marketing techniques and community outreach to improve brand awareness and sales
- Trained and managed lower management teams as well as sales associates to ensure maximum output of talent and customer service
- Responsible for company and storewide promotional and marketing output through corporate directive
- Utilized customer email lists to ensure email advertising outreached prospective customers
Brooks Brothers
Manager
07.2014 - 11.2015
Job overview
- Managed day to day operations of the store
- Coached team members to exceed sales goals
- Led team with exemplary customer service
Hanna Andersson, Natick Massachusetts
Store Manager
01.2007 - 01.2012
Job overview
- Used market techniques to improve brand awareness and sales
- Hired, trained, and managed lower management teams as well as sales associates
- Worked with human resource computer programs to schedule, train, and prepare paperwork for employees
- Increased profitability by reaching and exceeding expected sales plans
- Responsible for company and store wide promotional and marketing output through corporate directive
- Managed visual directives from VP of Visual Design
Education
Providence CollegeProvidence, Rhode Island
Bachelor of Science from Marketing
University Overview
Skills
- Writing and Editing
- Operational Efficiency
- Sales Analysis
- Problem-Solving Strengths
- Staff Recruitment
- Shrinkage Control
- Hiring Management
- Staff Management
- Marketing and Advertising
- Performance Monitoring and Evaluation
Certification
Google Analytics Certified
Timeline
Legal Assistant
Stiles Ewing Powers
10.2021 - Current
Benefits Administrator
BENEMAX
10.2017 - 07.2021
Manager
Barbour Inc
12.2015 - 10.2017
Manager
Brooks Brothers
07.2014 - 11.2015
Store Manager
Hanna Andersson, Natick Massachusetts
01.2007 - 01.2012
Providence College
Bachelor of Science from Marketing
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