Cordial Cocktail Waitress with outstanding knowledge of bar services, bartending and waitressing. Fantastic multitasking skills with proven history of excellent service. Dedicated to maximizing sales and customer satisfaction. Well-versed in managing high-volume shifts while consistently performing with efficiency and enthusiasm.
Overview
19
19
years of professional experience
Work History
Cocktail Server
Bellagio Hotel And Casino
04.2005 - 10.2022
Determined customer preferences to suggest appropriate cocktails and increase sales.
Anticipated guest needs and provided proactive service.
Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
Maintained clean and organized bar area.
Maximized sales of specials and Type drinks by thoroughly promoting to customers and maintaining great salesmanship.
Checked guests' identification before serving alcoholic beverages.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Lounge Server
Excalibur Hotel & Casino
04.2004 - 04.2005
Noted dietary requirements when taking down orders.
Kept tables clean and ready for next guests.
Suggested courses, drinks and desserts to meet customer needs and accomplish upsell objectives.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Increased sales significantly by upselling higher-end products to customers.