Lead Medical Assistant
Rocky Mountain Pulmonary and Critical Care
Cynthia Ortiz
Westminster,CO
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Work History
Owner/ Bookkeeper
I 70 and Harlan Service
Wheat Ridge, CO
08.2000 - 2010
- Led daily operations to drive service efficiency and customer satisfaction.
- Mentored staff to encourage a collaborative culture committed to excellent service.
- Directed daily business functions.
- Oversaw financial management, including strategic budgeting, reporting, and tax preparation.
- Consulted with customers to evaluate requirements and offer optimal solutions.
- Handled complex customer interactions to support team effectiveness and ensure service quality.
- Monitored cash flow, inventory loss, and theft prevention.
- Managed accounts payable and receivable to secure timely transactions.
- Utilized technology to streamline bookkeeping processes.
- Maintained and processed financial documentation meticulously.
- Supervised payroll operations to ensure timely and compliant employee compensation.
- Managed payroll with a focus on accuracy and thorough record-keeping.
- Established QuickBooks to maintain accurate financial data.
- Ensured tax compliance through precise form completion.
- Communicated with clients about payment arrangements and maintained accurate ledgers.
- Nurtured strong client relationships to drive repeat business and referrals.
- Engaged customers actively to build lasting connections.
Education
Medical Assistant -
Concorde Career College
Denver, CO04.1994
High School Diploma -
Pomona High School
Arvada, CO06.1988
Skills
- Patient scheduling
- Monthly Sales Tax
- Vital signs monitoring
- Direct patient care
- Phlebotomy techniques
- Answering phones
- Employee Payroll
Timeline
Owner/ Bookkeeper
I 70 and Harlan Service
08.2000 - 2010
Lead Medical Assistant
Rocky Mountain Pulmonary and Critical Care
Medical Assistant -
Concorde Career College
High School Diploma -
Pomona High School