Event Staff Member
Fairmont Scottsdale Princess
Phoenix, AZ
10.2024 - 01.2025
- Greeted or assisted patrons entering or exiting facility.
- Conducted pre-event briefings for volunteers and staff, ensuring clarity on roles and responsibilities.
- Collaborated with security personnel to address any safety concerns or emergencies.
- Provided customer service support to attendees and answered any questions they had about the event.
- Set up and packed up event equipment, leaving area clean and tidy.
- Provided feedback to event organizers on attendee experiences and potential improvements.
- Worked other positions when short staffed
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.