Cynthia Rodriguez
San Diego,CA
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
10
10
years of professional experience
Work History
Receptionist
Heritage inn
La Mesa
05.2019 - Current
- Updated daily log book with information about visitors entering the premises.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Receptionist
Best Western
Hotel Circle
04.2016 - 05.2019
- Greeted visitors and provided them with assistance.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Answered and directed incoming calls using multi-line telephone system.
- Investigated and analyzed client complaints to identify and resolve issues.
Sales Representative
Metro PCS
El Cajon
01.2015 - 04.2016
- Developed and maintained relationships with key clients to ensure repeat business.
- Managed inventory levels by ordering sufficient stock for each account.
- Maintained accurate records of all sales and prospecting activities.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Negotiated pricing contracts with customers to maximize profits.
Education
High School Diploma -
Kearny High
Skills
- Data Entry
- File Management
- Travel Coordination
- Technical Support
- Bookkeeping
- Multitasking and prioritization
- Multi-line telephone skills
- Positive and professional
- Bilingual
Timeline
Receptionist
Heritage inn
05.2019 - Current
Receptionist
Best Western
04.2016 - 05.2019
Sales Representative
Metro PCS
01.2015 - 04.2016
High School Diploma -
Kearny High
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