Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
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Cynthia  Roman

Cynthia Roman

Sunland Park,NM

Summary

Dynamic and detail-oriented professional with a proven track record at DMV of the city of sunland park, excelling in title processing and compliance. Recognized for enhancing workflow efficiency and delivering exceptional customer service. Skilled in record management and cash handling, demonstrating reliability and a strong work ethic to ensure seamless operations.

Overview

17
17
years of professional experience

Work History

Cashier

Greyhound Bus Station
El Paso, TX
01.2025 - 12.2025
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer balances through diligent record-keeping.
  • Implemented best practices for maintaining cleanliness and organization in work area.
  • Processed up to 100 cashier transactions per day.

Title Clerk

Casa Ford
El Paso, TX
09.2020 - 07.2024
  • Processed vehicle title applications efficiently, ensuring compliance with state regulations.
  • Maintained accurate records of vehicle registrations and titles to support department operations.
  • Collaborated with sales team to verify information for new vehicle registrations promptly.
  • Reviewed documentation for accuracy, minimizing errors in title issuance processes consistently.
  • Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
  • Processed over 15 title work packets per day.

Title Clerk

Viva Auto Group
El Paso, TX
07.2019 - 09.2020
  • Implemented organizational improvements in title processing workflow, enhancing efficiency.
  • Ensured legal compliance, diligently reviewing all submitted documents for adherence to state laws and regulations.
  • Accelerated processing times for titles, establishing productive relationships with DMV offices and other external agencies.
  • Processed over 20 title work packets per day.

DMV Title Clerk

City of Sunland Park
Sunland Park, NM
04.2009 - 06.2019
  • Processed vehicle title applications efficiently, ensuring compliance with state regulations.
  • Assisted customers with inquiries regarding title transfers and registration procedures.
  • Maintained accurate records of all title transactions using DMV software systems.
  • Processed up 50 transactions per day, ranging from title transfers, drivers license, and ID renewals, and vehicle registration renewals

Education

GED - GED

Doña Ana County Community College
Sunland Park, NM
05-2003

Skills

  • Cash handling
  • Time management skills
  • Professionalism and courtesy
  • Payment processing
  • POS system operations
  • ID verification
  • Proficient in computers skills
  • Credit card processing
  • Basic math
  • Drawer balancing
  • Customer service excellence

Languages

English
Native or Bilingual

Languages

●English native level

●Spanish native level

Timeline

Cashier

Greyhound Bus Station
01.2025 - 12.2025

Title Clerk

Casa Ford
09.2020 - 07.2024

Title Clerk

Viva Auto Group
07.2019 - 09.2020

DMV Title Clerk

City of Sunland Park
04.2009 - 06.2019

GED - GED

Doña Ana County Community College