Cynthia Salazar
Topeka,KS
Summary
Detail-oriented cashier with proven skills in customer transactions, cash handling, and product recommendations. Committed to maintaining an organized store environment and enhancing customer satisfaction.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Cashier
Westlake Ace Hardware
Topeka, KS
04.2023 - Current
- Processed customer transactions accurately and efficiently at Westlake Ace Hardware.
- Guided customers in locating products and offered tailored recommendations to enhance their shopping experience.
- Handled cash, credit, and gift card transactions securely and responsibly.
- Collaborated with team members to ensure smooth operations during peak hours.
- Addressed customer inquiries and concerns with professionalism, ensuring satisfaction and fostering loyalty.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Completed various responsibilities to assist management.
- Restocked shelves to ensure product availability, contributing to a seamless shopping experience.
Orthopedic Specialist Coder /Biller
OrthoKansas LLC
Lawrence, KS
01.2004 - 05.2019
- Reviewed clinical data from medical records to accurately assign ICD, CPT, and HCPCS codes, enhancing coding precision.
- Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Collaborated with billing team to confirm no additional diagnosis codes available for LCD and NCD coverage.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
- Accurately assigned codes using software and official print copy of code book.
- Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
- Communicated with healthcare personnel, including practitioners, to ensure coding accuracy and compliance.
- Applied modifiers, coded narrative diagnoses, and confirmed diagnoses.
- Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
- Maintained updated knowledge of coding requirements, which included continuing education and certification renewal.
Skills
- Cash handling
- Register operation
- Transaction processing
- Store organization
- Product recommendations
- Client relationship management
Certification
CPC, COSC
Timeline
Cashier
Westlake Ace Hardware
04.2023 - Current
Orthopedic Specialist Coder /Biller
OrthoKansas LLC
01.2004 - 05.2019