Cynthia Servin
San Luis Obispo,CA
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Respectful Front Desk Agent with extensive background in hospitality industry. Committed to creating memorable experiences for guests. Recognized for cordially answering phones, greeting guests and managing check-in and check-out processes.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
2004
2004
years of post-secondary education
Work History
Front Desk Agent
Quality Suites Hotel
San Luis Obispo, CA
08.2015 - 09.2025
- Greeted guests warmly and checked them into the hotel efficiently.
- Managed phone inquiries and provided accurate information about services.
- Assisted guests with room requests and special accommodations promptly.
Education
San Luis Obispo High School
San Luis Obispo, CASome College (No Degree) - Business
Cuesta College
San Luis Obispo, CASkills
- Guest relations
- Reservation management
- Check-in procedures
- Front desk operations
- Excellent Costumer Service
- Restocking and cleaning
- Multitasking skills
Languages
Spanish
Full Professional
Timeline
Front Desk Agent
Quality Suites Hotel
08.2015 - 09.2025
San Luis Obispo High School
Some College (No Degree) - Business
Cuesta College