Cynthia Soto
Quinlan,USA
Summary
Extremely well versed in public relations and motivated to work with different clientele. Excellent customer and phone service. Independent and productive employee who works effectively as a team member. Proficiently using various programs Outlook, MS Word Excel, Microsoft, Nextgen. Bilingual, read, write and speak fluent Spanish.
Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies.
Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
25
25
years of professional experience
Work History
Recruiter
Davis Logistics LLC
07.2021 - Current
- Developed and implemented targeted recruitment strategies to attract qualified drivers.
- Collaborated with operations team to assess workforce needs and improve driver onboarding processes.
- Conducted interviews and evaluated candidates, ensuring alignment with company culture and standards.
- Mentored junior recruiters, providing guidance on effective sourcing techniques and candidate engagement.
- Using Tenstreet to run background checks and verifications
- Implemented data-driven decision-making for optimizing recruiting efforts and resource allocation.
Caregiver/Personal Assistant
SOTO
05.2019 - 10.2021
- Help patient with daily activities, bathing, cooking, housework, take to Dr's appointments, pharmacy give medication, transportation.
- Assisted clients with daily living activities, promoting independence and well-being.
Dispatch Associate
Douglas Logistic
05.2015 - 03.2019
- Coordinated, monitored, and assisted with operations via telephone and radio.
- Gathered all pertinent information from caller to determine type of assistance to be dispatched.
- Received and evaluated incoming emergency and administrative phone calls for emergency services.
- Supported communications center operations with filing, typing, copying, scanning, and maintaining updated files and reports.
- Conferred with customers or supervising personnel to address questions, problems, and requests for service or equipment.
- Handled all service needs, working with wide latitude and independent judgment.
- Resolved customer issues by addressing questions and providing available services.
- Restored service by scheduling and organizing crew assignments.
Dispatch Associate
Northern Steel Transport
10.2001 - 05.2015
- Recorded and maintained all radio transmissions and telephone calls.
- Recruit at truck stops, truck schools, job fairs.
- Coordinated, monitored, and assisted with operations via telephone and radio.
- Maintain accuracy rate to record critical data such as names, telephone numbers, license plate sequences, and geographical locations.
- Supported communications center operations with filing, typing, copying, scanning, and maintaining updated files and reports.
- Received and evaluated incoming emergency and administrative phone calls for emergency services.
- Conferred with customers or supervising personnel to address questions, problems, and requests for service or equipment.
- Restored service by scheduling and organizing crew assignments.
- Resolved customer issues by addressing questions and providing available services.
- Accomplished daily work targets by efficiently coordinating resources and scheduling crews.
- Coordinated daily dispatch operations to optimize delivery schedules and routes.
Education
GED -
Roosevelt High School
East Chicago, IN05-1982
Skills
- Administrative Experience
- Interviewing
- Office Administration
- Schedule management
- Customer relations
- Communication skills
- Fluent in Spanish
- Performance optimization
- Financial tracking
- Inventory control
- Multi-line phone systems
- Data Entry
- Public Relations
- Phone Etiquette
- Clerical Experience
- Office Management
- Fleet management
- Recruiting
- Leadership
- Logistics
- Supervising Experience
- Cold calling
- Background checks
- Transportation logistics
- Interviewing techniques
- Recruiting and sourcing
- Team motivation
Languages
Spanish - Fluent
Timeline
Recruiter
Davis Logistics LLC
07.2021 - Current
Caregiver/Personal Assistant
SOTO
05.2019 - 10.2021
Dispatch Associate
Douglas Logistic
05.2015 - 03.2019
Dispatch Associate
Northern Steel Transport
10.2001 - 05.2015
GED -
Roosevelt High School