Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Strawser

Hagerstown,MD

Summary

Committed Direct Care Worker brings success in healthcare roles. Skilled at assisting with daily living activities and meal preparation. Focused on maintaining client safety and comfort through continuous monitoring and care. Helpful professional committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations, and examining for symptoms. Compassionate approach to dealing with those under duress. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.

Overview

26
26
years of professional experience

Work History

Manager

DEALLC
Hagerstown, MD
06.2021 - Current
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Established processes to ensure efficient workflow throughout the organization.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Monitored staff performance and addressed issues.

Warehouse Worker

Macy's
Martinsburg, WV
10.2019 - Current
  • Received and tracked incoming inventory shipments.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Assembled orders according to customer requests.
  • Operated scanners, computers, and other equipment to track orders.
  • Provided assistance in loading and unloading containers from ships and trains.
  • Processed returns of defective merchandise as required.
  • Transported goods to designated areas within the warehouse facility.
  • Used pallet jacks to move items to and from warehouse locations.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Staged and sorted multiple types of products for loading.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Assisted in packaging and labeling of products for shipment.
  • Used scanners to track parcel information, condition or receipt.

Home Health Aide

Self Employed Web
Frederick, MD
08.1998 - 09.2019
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Provided companionship and monitored health condition of clients.
  • Transported clients to doctor appointments and social events.
  • Prepared meals and snacks according to prescribed diets.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Assisted in ambulation and exercise routines for clients.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Administered medications as instructed by physician or nurse practitioner.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Monitored vital signs such as temperature, pulse rate, blood pressure .
  • Engaged patients in recreational activities such as reading books or playing games.
  • Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
  • Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
  • Assisted clients with bathing, dressing and incontinence care.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.

Education

Associate of Science - Social Work

Allegany College of Maryland
Cumberland, MD
06-1997

Skills

  • Operations Management
  • Policy Implementation
  • Performance Management
  • Strategic Planning
  • Expense Tracking
  • Business Administration
  • Indirect Patient Care
  • Infection control procedures
  • Monitoring fluids
  • Transporting patients
  • Patient-focused care
  • Direct Patient Care
  • Mobility Assistance
  • Feeding Assistance
  • Basic Life Support
  • Collecting vital signs
  • Patient Care
  • Vital signs monitoring

Timeline

Manager

DEALLC
06.2021 - Current

Warehouse Worker

Macy's
10.2019 - Current

Home Health Aide

Self Employed Web
08.1998 - 09.2019

Associate of Science - Social Work

Allegany College of Maryland

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Cynthia Strawser