Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Todd

Georgetown,SC

Summary

With a proven track record at MUSC, I excel in patient registration and delivering exceptional customer service. My expertise in insurance verification and HIPAA compliance, coupled with a knack for enhancing patient experiences, has significantly improved office efficiency. Skilled in both technical and interpersonal facets, I consistently achieve and surpass goals.

Overview

30
30
years of professional experience

Work History

Patient Access Representative II

MUSC
10.2015 - Current

Check patients in & out,schedule follow up appointments . & referral appointments if needed. Make sure that demographics are all correct and up to date, including insurance is correct.

Also checked in & out virtual appointments and schedule follow up appointments.

Worked the Physician Que,Insurance Que,Patient Que

Followed up on the consent of treatments,PHI proper documents were scanned into chart

scanned Documents into Solarity Scan

Office Manager/Dental Office Receptionist

Family & Cosmetic Dentistry
05.2006 - 09.2011

Checked patients in and out for their dental procedures. Processed Insurance claims, processed patients co pays and self pay patients payments for dental procedures.

Assisted when short staffed with dental procedures, santized Dental instruments,set the rooms up for the dental procedures

Filed charts,processed the mail and distrubuted it in the proper places.

Front Office Secretary

Palmetto Oral & Maxiillofacial Surgeons
05.1995 - 05.2005

Checked patients in and out for their Dental procedures.

Also scheduled Hospital procedures like Wisdom Teeth surgeries and TMJ for 2 Doctors.

Went over the insurance part of the procedures with the patient or parent so that they would know what their part would be and what Insurance should cover

Filed Charts,scanned documents

Education

High School Diploma -

South Florence High School
Florence SC
05-1991

Skills

  • Customer service
  • Insurance verification
  • HIPAA compliance
  • Patient registration

Timeline

Patient Access Representative II

MUSC
10.2015 - Current

Office Manager/Dental Office Receptionist

Family & Cosmetic Dentistry
05.2006 - 09.2011

Front Office Secretary

Palmetto Oral & Maxiillofacial Surgeons
05.1995 - 05.2005

High School Diploma -

South Florence High School
Cynthia Todd