Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
SalesAssociate

Cynthia Umana

Hyattsville,MD

Summary

I am a reliable and upbeat worker, successful at promoting customer loyalty, satisfaction and purchases assisting with different techniques. Knowledgeable about promoting product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Gallo Clothing Scrub Pro
11.2021 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage with customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Operates a cash register , handles transactions , and count money on a daily.
  • Train and supervise new hires in processing invoices.
  • Managed inventory and all shipments.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build loyalty.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.

Education

High School Diploma -

Bladensburg High School
Bladensburg, MD
06.2022

Skills

  • Customer Service
  • Team work and Collaboration
  • Stocking and Receiving
  • Cash Register Operation
  • Time Management
  • Problem-solving skills
  • Leadership
  • Multi-tasking strength
  • Money handling
  • Sales Training
  • Merchandise Display

Certification

Customer service

Languages

Spanish

Timeline

Sales Associate

Gallo Clothing Scrub Pro
11.2021 - 07.2024

High School Diploma -

Bladensburg High School

Similar Profiles

CREATE PROFILE
Cynthia Umana