Cynthia Smith
West Blocton,AL
Summary
Energetic, motivated and results oriented healthcare professional dedicated and compassionate about providing and improving healthcare delivery. Strong desire to develop and implement new and innovative health care improvement processes. Thrives in dynamic, challenging, and fast-paced professional environments. Driven to learn, improve and succeed. Very strong knowledge base of laboratory values, interpretation, analysis and clinical significance. Solid critical thinking and delegation skills, high level of business acumen, accomplished in the development and implementation of patient care plans. Exceptional administrative and managerial skills. Excellent networking, presentation and communication skills. Confident and flexible in quickly mastering new technologies and information systems. Ability to multi-task while maintaining efficiency and accuracy in all areas of work. Noticeable ability to stay positive and focused in high pressure situations.
Overview
41
41
years of professional experience
Work History
Sales Associate
Rebecca's Fine Jewelry
McCalla, AL
01.2016 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
Shop Owner
Pink Poodle Palooza Monogramming and Applique
West Blocton, AL
01.2016 - Current
- Maintained inventory levels by ordering stock as needed.
- Processed payments, calculated taxes, and prepared invoices for customers.
- Assisted with product development to create new items for the store.
- Developed and implemented marketing strategies to increase sales.
- Provided excellent customer service to ensure customer satisfaction.
- Researched industry trends to stay current on market changes.
Self Employed Registered Nurse
Self Employed Services
Gulf Shores, AL
04.2013 - 01.2016
- Contract Registered Nursing
- 200 + hours of practicum experience in ICU/CVICU at West Florida hospital
- Contract nursing assignments in palliative care, patients recovering from post surgery inpatient and outpatient for plastic surgeon, critical care patients in PICU
- Primary care, medication management and administration
- Electronic Medical Record Charting.
National Certified Medical Assistant/Phlebotomist
Eastern Shore Family Practice
Daphne, AL
09.2009 - 01.2010
- Obtained patients' medical information, vital signs, weight and height
- Efficient with vacutainer systems, syringes and butterfly needles
- Performed routine and stat Chemistry, Hematology, Thyroid, Coagulation, Urinalysis and wet prep tests
- Responsible for quality control, quality assurance, instrument calibration, maintenance and trouble shooting
- Managed complete in-house laboratory inventory of reagents and supplies
- Patient collection and obtaining specimens for processing with coordinated follow-up documentation, and verification of results
- Cleaned and sterilized instruments and disposed of contaminated supplies
- Demonstrated accomplished and skilled performance in operating and adjusting controls on the x-ray machine to produce radiographs of the appropriate density, detail, and contrast of the body part.
Patient Care Assistant/Certified Nurse Assistant
South Baldwin Regional Medical Center
Foley, AL
09.2008 - 08.2009
- Provided basic care to patients, as well as assist them in activities of daily living
- Assessed and recorded patients' temperature, pulse and blood pressure.
Patient Care Assistant/Certified Nurse Assistant
07.2007 - 09.2008
- Provided basic care to patients, as well as assist them in activities of daily living
- Assessed and recorded patients' temperature, pulse and blood pressure.
Partner, Licensed Realtor, Office Manager
Bayside Realty
Gulf Shores, AL
08.2001 - 05.2006
- Responsible for listing all properties on MLS, and promoting sales through advertisements, open houses and listing services
- Displayed and marketed real property to possible buyers
- Personally reached over 4 million dollars in sales from January 1, 2004 and the proceeding months prior to October 2004 and hurricane Ivan
- Top listing agent in my office for 3 out of 5 years, and top selling agent for 4 out of 5 years
- Provided guidance and assisted sellers/buyers in marketing/purchasing property for the right price under the best terms, performing comparative market analysis to estimate properties' value
- Determined clients' needs and financial abilities in order to propose solutions that suit them
- Prepared necessary paperwork (contracts, leases, deeds, closing statements etc)
- Networked and cooperated with with appraisers, escrow companies, mortgage lenders, home inspectors, attorneys and contractors'.
Owner, Rental Agent, Office Manager, Human Resources
Bayside Vacation Rentals & SeaNSuds Cleaning Service
Gulf Shores, AL
08.2001 - 05.2006
- Personally solicited and acquired rental properties that included condominiums and homes in some of the most exclusive resorts in Gulf Shores and Orange Beach
- At the height of my business I managed over 65 rental properties
- Unfortunately as is widely known Hurricane Ivan came ashore causing widespread destruction and damage to many of my rental properties
- Eventually shutting down mine and many other businesses in Gulf Shores and Orange Beach
- Provided excellent customer care to owners and renters
- Negotiated rental contracts and fees
- Personally implemented and maintained state of the art online vacation rental reservation, payment and virtual tour software
- Accompanying my rental business I owned SeaNSuds Cleaning Service, exclusively used to maintain the rental units in my program
- Interviewed and hired SeaNSuds Cleaning Service Employees.
Director of Older Girl Programming
Cahaba Girl Scout Council
Birmingham, AL
01.1998 - 03.2001
- Achieved 250% of goal on recruitment and retention of older girl scouts ages 6th - 12th grades
- Awards in Diversity, Leadership, Scholarship and Career Building Skills Training
- Obtained Instructor certification in ESL for ages 5th grade - adult
- Organized and implemented STEM Program (Science, Technology, Engineering, and Math) for older girl scouts.
Court Reporter
National Court Reporting
Birmingham, AL
03.1983 - 01.1998
- Court Reporter assigned to the Jefferson County Circuit Court in Birmingham, Alabama for 15 years, transcribing medical mal-practice cases and depositions
- Possessed strong knowledge of Medical Terminology.
Education
Associate of Science - Registered Nurse
Pensacola State College
01.2013
Associate of Science - Pre-Nursing
Faulkner State Community College
01.2008
Certified Nursing Assistant - Certified Nursing Assistant School
01.2007
Lippert Court Reporting College Court Reporter -
Plainview, TX, USA
01.1983
National Certification in Medical Assistant - National Certified Medical Assistant
Fortis College
Skills
- Sales Development
- Business Development
- Payment Processing
- Product Sales
- Order Processing
- Policy and Procedure Adherence
- Positive and professional
- Service-oriented
- Teamwork and Collaboration
- Verbal/written communication
- Outgoing Personality
- Exceptional customer service
- Listening Skills
- Conflict Resolution
- Written and oral communication skills
- Professional Demeanor
- Customer Service
- Multi-tasking strength
- Shipment Processing
- Building rapport
- Money Handling
- Excellent communication skills
- Problem-solving skills
Timeline
Sales Associate
Rebecca's Fine Jewelry
01.2016 - Current
Shop Owner
Pink Poodle Palooza Monogramming and Applique
01.2016 - Current
Self Employed Registered Nurse
Self Employed Services
04.2013 - 01.2016
National Certified Medical Assistant/Phlebotomist
Eastern Shore Family Practice
09.2009 - 01.2010
Patient Care Assistant/Certified Nurse Assistant
South Baldwin Regional Medical Center
09.2008 - 08.2009
Patient Care Assistant/Certified Nurse Assistant
07.2007 - 09.2008
Partner, Licensed Realtor, Office Manager
Bayside Realty
08.2001 - 05.2006
Owner, Rental Agent, Office Manager, Human Resources
Bayside Vacation Rentals & SeaNSuds Cleaning Service
08.2001 - 05.2006
Director of Older Girl Programming
Cahaba Girl Scout Council
01.1998 - 03.2001
Court Reporter
National Court Reporting
03.1983 - 01.1998
Associate of Science - Registered Nurse
Pensacola State College
Associate of Science - Pre-Nursing
Faulkner State Community College
Certified Nursing Assistant - Certified Nursing Assistant School
Lippert Court Reporting College Court Reporter -
Plainview, TX, USA
National Certification in Medical Assistant - National Certified Medical Assistant
Fortis College
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