Cynthia Wargo
Holly Hill
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Senior Living Consultant
Alternatives For Seniors
Holly Hill, FL
09.2014 - Current
- Help customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Promote high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Assist clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Perform cold-calling and follow-ups with leads to secure new revenue.
- Contact customers and prospects to generate new business to achieve company growth goals.
- Pursue existing and potential customers by phone, email and text message to generate leads and close sales.
- Set up appointments with potential and current customers to promote new products and services.
- Prepare pricing agreements and contracts to close sales.
- Collaborate with clients to maintain relationships and provide customers with thorough support and guidance.
- Prospect new sales leads from directories, referrals and partners.
- Use CRM software to record customer interactions and track general sales activities for review and follow-up.
Real Estate Consultant
Keller Williams Realty
Royal Oak, MI
08.1999 - 03.2015
- Communicated with clients to understand property needs and preferences.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Coordinated appointments to show marketed properties.
- Generated leads for sales and rental properties through cold calls and referrals.
- Informed home buyer of sales, construction and warranty processes.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Maintained connections with clients to encourage repeat business and referrals.
- Advised clients on market conditions and property value for informed decision-making.
- Advertised client properties through websites, social media, and real estate guides.
- Presented purchase offers to sellers for consideration.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Reviewed market research data and changed sales plans accordingly.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
Education
Associate of Arts - Business Administration
Oakland Community College
Royal Oak, MI05.1989
Skills
- Interpersonal Communication
- Self-Motivated
- Team Building
- Active Listening
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Problem-Solving
- Good Telephone Etiquette
- Written Communication
Timeline
Senior Living Consultant
Alternatives For Seniors
09.2014 - Current
Real Estate Consultant
Keller Williams Realty
08.1999 - 03.2015
Associate of Arts - Business Administration
Oakland Community College