Cynthia Weymouth
Marietta,GA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Organized [Job Title] with experience in [Type] restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Server, Black Apron
First Watch Daytime Cafe
Marietta, GA
08.2011 - Current
- Took orders from customers accurately and in a timely manner.
- Followed health safety guidelines when preparing and serving food products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
- Maintained records of transactions made during shift as required by law or company policy.
- Prepared drinks according to standard recipes.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Accurately recorded orders on cash register and point-of-sale system.
- Greeted guests and provided menus.
- Stayed informed about daily specials, new menu items, promotions.
- Upheld high standards of sanitation in accordance with health department regulations.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Cleaned tables and chairs to prepare dining area for next customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Addressed complaints to kitchen staff and served replacement items.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Greeted customers, answered questions and recommended specials to increase profits.
- Trained new employees on restaurant procedures and plating techniques.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Implemented feedback from customers to improve service quality and menu offerings.
- Operated POS terminals to input orders, split bills and calculate totals.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided exceptional service to high volume of daily customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Trained new employees to perform duties.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Responded to ad hoc cleaning duties at end of shift.
- Garnished dishes and beverages to serve visually appealing menu items.
- Prepared checks, itemizing total meal costs and taxes.
- Served food and beverages to patrons and confirmed complete orders.
- Set up tables in between patrons to reduce wait times.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Presented menus and answered questions regarding items.
- Filled condiments and napkin containers during slack periods.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Informed customers of daily specials and signature menu items.
Server Manager
J Christopher's
Marietta, GA
02.2004 - 02.2011
- Managed server deployments and configurations, including hardware and software upgrades.
- Developed policies, procedures, and standards for server management and maintenance.
- Analyzed system logs and identified potential issues with server operations.
- Ensured that all servers were compliant with industry regulations relating to security protocols.
- Provided technical assistance to internal staff members related to server usage and operations.
- Monitored system performance to ensure optimal operation of servers.
- Evaluated existing processes related to server management and recommended improvements.
- Performed troubleshooting to diagnose and resolve system-related problems.
- Served orders by picking up and delivering customers' choices from bar and kitchen.
- Provided information about menu selections and made recommendations.
- VerifIed and confirmed staff schedules to properly cover shifts.
- Motivated staff through acknowledgment of hard work and achievements.
- Collected cash sales from employees to properly tip each server after shift.
- Investigated and resolved complaints regarding food quality, service or accommodations.
- Established standards for personnel performance and customer service.
- Maintained table setting by removing courses, replenishing utensils, and refilling drinks.
- Communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Implemented cloud server solutions, enhancing flexibility and reducing infrastructure costs.
- Conducted capacity planning to anticipate growth and maintain performance levels.
- Trained new IT staff on server management best practices and procedures.
- Monitored server performance, identifying and resolving issues to prevent downtime.
Education
High School Diploma -
E C Glass
Lynchburg, VA06-1978
Skills
- Table Bussing
- Food Delivery
- Food inspection
- Beverage Preparation
- Safe Food Handling
- Table Setting
Work Preference
Work Type
Full TimeImportant To Me
4-day work weekTimeline
Server, Black Apron
First Watch Daytime Cafe
08.2011 - Current
Server Manager
J Christopher's
02.2004 - 02.2011
High School Diploma -
E C Glass
Similar Profiles
Tiffany SearsTiffany Sears
Head Waitress at First Watch Daytime CafeHead Waitress at First Watch Daytime Cafe
Marjorie AltamiranoMarjorie Altamirano
Restaurant Server at First Watch Daytime CafeRestaurant Server at First Watch Daytime Cafe
Brandyn RojasBrandyn Rojas
Employee at First Watch Daytime CafeEmployee at First Watch Daytime Cafe