Cynthia Wolford
Burleson
Summary
Dedicated professional with expertise in food safety compliance and team collaboration in bustling restaurant settings. Proven ability to deliver exceptional customer service and maintain high standards of cleanliness and order accuracy. Committed to creating joyful experiences for guests and supporting team operations efficiently.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Server
Ol South Pancake House
Burleson
10.2023 - 03.2024
- Delivered exceptional customer service in a fast-paced dining environment.
- Took accurate orders and communicated them effectively to the kitchen staff.
- Processed payments efficiently using point-of-sale systems.
- Collaborated with team members to ensure smooth restaurant operations during busy hours.
- Assisted guests with menu selections and answered questions about food options.
Dishwasher
Ol' South Pancake House
Burleson
10.2023 - 03.2024
- Maintained cleanliness of dishes and kitchen utensils throughout shifts.
- Operated dishwashing equipment efficiently and followed safety protocols consistently.
- Collaborated with team members to support overall kitchen operations effectively.
- Removed food waste and debris from dishes before washing them thoroughly.
- Handled chemical cleaning agents safely while performing daily tasks.
Server, Dishwasher
D's Cafe
Joshua
01.2022 - 09.2023
- Provided exceptional customer service in a fast-paced cafe environment.
- Took orders accurately and efficiently using POS systems.
- Prepared and served food and beverages according to cafe standards.
- Handled cash transactions and processed payments swiftly at the register.
- Performed opening and closing duties such as setting up the dining area and restocking supplies.
- Bussed tables quickly and washed dishes on my days off as server.
Education
Masters Degree - Communications, Public Relations
Wayne State University
Detroit, MI 09.2004 - 06.2005
Bachelor of Arts - Psychology, Sociology
Alma College
Alma, MI 09.1999 - 06.2003
Skills
- Food safety compliance
- Team collaboration
- Point-of-sale operation
- Menu knowledge
- Customer service
- Order accuracy
- Effective communication
- Restaurant operations
Timeline
Server
Ol South Pancake House
10.2023 - 03.2024
Dishwasher
Ol' South Pancake House
10.2023 - 03.2024
Server, Dishwasher
D's Cafe
01.2022 - 09.2023
Masters Degree - Communications, Public Relations
Wayne State University
09.2004 - 06.2005
Bachelor of Arts - Psychology, Sociology
Alma College
09.1999 - 06.2003