Cynthia Zolecki
Lake Shores Marina
Versailles,MO
19
years of professional experience
Organized office professional with over 10 years experience in administrative support, bookkeeping and customer relations. Skilled in Quickbooks, payroll and tax preparation, with proven ability to manage front desk operations and provide knowledgeable service to both individual and contractor clients.
Work History
Secretary/Receptionist
16 Years 7 Months- Managed office operations since January 2010, ensuring smooth daily workflow for a family-owned marina.
- Answered phones and greeted customers, enhancing customer satisfaction and retention.
- Skilled in Quickbooks desktop and Quickbooks online. Created invoices and processed orders, improving billing accuracy and efficiency. Managed billing and receiving. Entered payments and handled banking operations.
- Ordered parts and managed inventory, reducing supply shortages and supporting service operations.
- Handled Quickbooks tasks including payroll, tax preparation, and general bookkeeping with profit and loss statements to maintain financial accuracy.
- Kept records for Missouri Petroleum Storage Tank Insurance required for hazardous material storage.
Sales Associate
2 Years 10 Months- Greeted customers and provided expert knowledge on flooring products and installation methods
- Measured customers' homes or reviewed floor plans to deliver accurate flooring estimates
- Supported both private individuals and general contractors, expanding client base and driving sales
- Maintained organized sales floor to enhance customer experience and streamline product selection
Education
High School Diploma
Skills
Customer service
Verbal and written communication
Office administration
Organization
Timeline
Secretary/Receptionist
Lake Shores Marina
01.2010 - CurrentRead More
Sales Associate
Nancy's Carpet One
03.2007 - 01.2010Read More
Camdenton RIII
High School Diploma
Read More