Cynthianna Wettlaufer
Fresno,California
Summary
Friendly and reliable employee offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
4
4
years of professional experience
Work History
Cashier
Corner Bakery Cafe
08.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Floor & Decor
02.2021 - 06.2021
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Event Usher
SMG
09.2018 - 05.2020
- Directed ticket holders to seats and facility locations.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Worked with other staff members to facilitate smooth flow of operations.
Hostess
BJ's Restaurant & Brewhouse
08.2018 - 03.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Cashier
Island Waterpark
04.2018 - 04.2019
- Worked flexible schedule and extra shifts to meet business needs.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Washington Union High School
Fresno, CA06.2016
Skills
- Customer Service
- Payments Posting
- Conflict Resolution
- Cleaning and Sanitizing
- Product Location
- Cooperative Attitude
- Money Handling
- Product Knowledge
- Process Payments
- Verbal and Written Communication
- Purchase Assistance
- Time Management Skills
- Critical Thinking
- Goal-Setting and Achievement
- Teamwork and Collaboration
- Product Recommendations
- Strong Communication and Interpersonal Skills
- Customer Needs Assessment
- Flexible Hours
- Ability to Lift 40 Pounds
- Answering Customer Questions
Timeline
Cashier
Corner Bakery Cafe
08.2021 - 06.2022
Cashier
Floor & Decor
02.2021 - 06.2021
Event Usher
SMG
09.2018 - 05.2020
Hostess
BJ's Restaurant & Brewhouse
08.2018 - 03.2020
Cashier
Island Waterpark
04.2018 - 04.2019
High School Diploma -
Washington Union High School
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