Cyril Dellamore
Sacramento,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable Shift Leader with 15 years in Hospital Security industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Shift Supervisor
Allied Universal Security Services
03.2021 - 02.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Worked effectively in fast-paced environments.
Shift Supervisor
Securitas Security Services USA
08.2013 - 02.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Responded to and resolved customer questions and concerns.
Security Officer
Securitas Security Services USA
02.2009 - 08.2013
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Protected facility and property guests by regularly circulating premises.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Reported suspicious activities and persons to Shift Supervisor.
- Excellent communication skills, both verbal and written.
Security Officer
Intercon Security
11.2005 - 02.2009
- Wrote detailed reports of all security breaches and investigations.
- Provided exceptional customer service to hospital visitors while maintaining security protocols and procedures.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Investigated suspicious activities and persons to maintain security of premises.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Education
Associate of Applied Science - Medical Assisting
Heald College
Roseville, CA09.2009
Skills
- Professional Appearance
- Process improvement strategies
- Process Improvement
- Conflict resolution techniques
- Employee Attendance Monitoring
- Workplace Safety
- Employee Training
- Customer Service
- Client Service
Timeline
Shift Supervisor
Allied Universal Security Services
03.2021 - 02.2024
Shift Supervisor
Securitas Security Services USA
08.2013 - 02.2020
Security Officer
Securitas Security Services USA
02.2009 - 08.2013
Security Officer
Intercon Security
11.2005 - 02.2009
Associate of Applied Science - Medical Assisting
Heald College
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