Dynamic Site Manager at Advanced Cleanroom Microclean with a proven track record in enhancing operational efficiency and compliance. Skilled in training and mentoring teams while maintaining meticulous attention to detail. Adept at implementing process improvements and managing inventory, ensuring a pristine cleanroom environment that exceeds industry standards.
Overview
11
11
years of professional experience
Work History
Site Manager
Advanced Cleanroom Microclean
Billerica, MA
12.2024 - Current
Managed daily operations of cleanroom environments to ensure compliance with standards.
Managed team schedules and assigned tasks to optimize workflow efficiency.
Trained staff on cleanroom protocols and safety procedures for operational excellence.
Coordinated inventory management to maintain necessary supplies for cleanroom activities.
Implemented process improvements to enhance cleanliness and safety standards.
Responded promptly to customer inquiries or complaints.
Mentored new employees on safety protocols, processes and procedures.
Responsible for interviewing, hiring and training new employees.
Reviewed timecards and attendance records for accuracy and compliance.
Site Supervisor
Clean Tech Systems
Lexington, MA
12.2021 - 12.2024
Ensures sterile environment for pharmaceutical company by cleaning and disinfecting cleanroom and lab surfaces.
Adhered to strict PPE protocols during task execution.
Utilized efficient cleaning techniques and prepared solutions effectively.
Carried out decontamination and project responsibilities with dependable accuracy and consistency.
Documented all activities with precision.
Conducted regular quality control tests to ensure work efficiency.
Stay current with GMP training requirements.
Student Loan Collector
F.H. Cann & Associates Inc.
North Andover, MA
07.2017 - 11.2020
Conducted daily reviews of borrower accounts and managed work queue.
Ensured regular communication with borrowers through phone calls.
Documented precise and comprehensive notes.
Updated account status regularly to ensure accurate records.
Regularly fulfilled and went beyond daily, weekly, and monthly performance expectations, deadlines, and objectives.
Complied with consumer protection regulations, practices, and policies.
Leveraged multiple internet platforms to effectively conduct skip tracing.
Lifestyle Consultant
Aspire Lifestyles
Chelmsford, MA
04.2016 - 06.2017
Provided premium-level Concierge support.
Delivered valuable insights to customers about available Concierge services.
Identified opportunities to proactively address member needs, delivering tailored recommendations.
Ensured high standards of effectiveness, efficiency, and quality.
Coordinated travel arrangements including accommodations, transportation, and activities.
Dispatcher
TriWire Engineering Solutions
Tewksbury, MA
08.2014 - 04.2016
Coordinated daily schedules for field technicians and service appointments.
Monitored communication between teams using radio and phone systems.
Managed incoming service requests and prioritized based on urgency.
Assisted technicians with route planning to optimize travel efficiency.
Updated customer records and service logs in database systems.
Trained new dispatch team members on operational procedures and tools.
Resolved customer inquiries by providing accurate information promptly.
Assistant Building Manager/ Training Manager at Advanced Cleanroom Microclean (ACM)Assistant Building Manager/ Training Manager at Advanced Cleanroom Microclean (ACM)