Summary
Overview
Work History
Education
Skills
Timeline
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CYRUSS FIGUEROA

Lowell,USA

Summary

Dynamic Site Manager at Advanced Cleanroom Microclean with a proven track record in enhancing operational efficiency and compliance. Skilled in training and mentoring teams while maintaining meticulous attention to detail. Adept at implementing process improvements and managing inventory, ensuring a pristine cleanroom environment that exceeds industry standards.

Overview

11
11
years of professional experience

Work History

Site Manager

Advanced Cleanroom Microclean
Billerica, MA
12.2024 - Current
  • Managed daily operations of cleanroom environments to ensure compliance with standards.
  • Managed team schedules and assigned tasks to optimize workflow efficiency.
  • Trained staff on cleanroom protocols and safety procedures for operational excellence.
  • Coordinated inventory management to maintain necessary supplies for cleanroom activities.
  • Implemented process improvements to enhance cleanliness and safety standards.
  • Responded promptly to customer inquiries or complaints.
  • Mentored new employees on safety protocols, processes and procedures.
  • Responsible for interviewing, hiring and training new employees.
  • Reviewed timecards and attendance records for accuracy and compliance.

Site Supervisor

Clean Tech Systems
Lexington, MA
12.2021 - 12.2024
  • Ensures sterile environment for pharmaceutical company by cleaning and disinfecting cleanroom and lab surfaces.
  • Adhered to strict PPE protocols during task execution.
  • Utilized efficient cleaning techniques and prepared solutions effectively.
  • Carried out decontamination and project responsibilities with dependable accuracy and consistency.
  • Documented all activities with precision.
  • Conducted regular quality control tests to ensure work efficiency.
  • Stay current with GMP training requirements.

Student Loan Collector

F.H. Cann & Associates Inc.
North Andover, MA
07.2017 - 11.2020
  • Conducted daily reviews of borrower accounts and managed work queue.
  • Ensured regular communication with borrowers through phone calls.
  • Documented precise and comprehensive notes.
  • Updated account status regularly to ensure accurate records.
  • Regularly fulfilled and went beyond daily, weekly, and monthly performance expectations, deadlines, and objectives.
  • Complied with consumer protection regulations, practices, and policies.
  • Leveraged multiple internet platforms to effectively conduct skip tracing.

Lifestyle Consultant

Aspire Lifestyles
Chelmsford, MA
04.2016 - 06.2017
  • Provided premium-level Concierge support.
  • Delivered valuable insights to customers about available Concierge services.
  • Identified opportunities to proactively address member needs, delivering tailored recommendations.
  • Ensured high standards of effectiveness, efficiency, and quality.
  • Coordinated travel arrangements including accommodations, transportation, and activities.

Dispatcher

TriWire Engineering Solutions
Tewksbury, MA
08.2014 - 04.2016
  • Coordinated daily schedules for field technicians and service appointments.
  • Monitored communication between teams using radio and phone systems.
  • Managed incoming service requests and prioritized based on urgency.
  • Assisted technicians with route planning to optimize travel efficiency.
  • Updated customer records and service logs in database systems.
  • Trained new dispatch team members on operational procedures and tools.
  • Resolved customer inquiries by providing accurate information promptly.

Education

Highschool Diploma -

Lowell High School
Lowell
01.2012

Skills

  • Customer service
  • Excel
  • Microsoft
  • Laboratory experience
  • Cleaning experience
  • Training and mentoring
  • Attention to detail
  • Decision making
  • Team building
  • Goal oriented
  • Timekeeping accuracy
  • Management

Timeline

Site Manager

Advanced Cleanroom Microclean
12.2024 - Current

Site Supervisor

Clean Tech Systems
12.2021 - 12.2024

Student Loan Collector

F.H. Cann & Associates Inc.
07.2017 - 11.2020

Lifestyle Consultant

Aspire Lifestyles
04.2016 - 06.2017

Dispatcher

TriWire Engineering Solutions
08.2014 - 04.2016

Highschool Diploma -

Lowell High School