Dulce Herrera Davila
MARIETTA,GA
Summary
Dynamic and adaptable professional with clinical experience at Kaiser Permanente Glenlake and Graduate in Central Processing program at Gwinnett Tech, mastering sterile processing and demonstrating exceptional communication. Skilled in multitasking and maintaining ethics and confidentiality, significantly enhancing team efficiency and customer satisfaction. Proven ability to thrive in high-pressure environments, leveraging a blend of hard and soft skills to achieve excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess
Los Magueyes Restaurant
Marietta, GA
07.2021 - Current
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Handled cash payments and reconciled daily transactions accurately.
- Handled high-pressure situations with composure, effectively managing large parties, or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Sterile Processing Technician Student
Kaiser Permanente Glenlake
Sandy Springs, GA
10.2024 - 12.2024
- Inspected and tested instruments after cleaning to ensure all particles were removed prior to sterilization.
- Packaged instruments into peel pouches and properly labeled pouches.
- Wrapped trays, instrument packs, and instrument sets.
- Completed the 400 hours of clinical experience, gaining practical experience in various aspects of the field, and applying academic knowledge to real-world situations.
- Developed professional skills through hands-on experience, including time management and effective communication.
Education
Certificate - Central Processing Tech
Gwinnett Technical College
Lawrenceville, GA12-2024
High School Diploma -
Wheeler High School
Marietta, GA05-2022
Skills
- Customer service
- Cash handling
- Time management
- Effective communication
- Team collaboration
- Instrument sterilization
- Clinical experience
- Positive and professional
Certification
- American Heart Association BLS provider
Languages
Spanish
Native/ Bilingual
Accomplishments
- Honors graduate
Timeline
Sterile Processing Technician Student
Kaiser Permanente Glenlake
10.2024 - 12.2024
Hostess
Los Magueyes Restaurant
07.2021 - Current
- American Heart Association BLS provider
Certificate - Central Processing Tech
Gwinnett Technical College
High School Diploma -
Wheeler High School
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