Toni Jeffery
Salesperson
Redfield,AR
Summary
Dynamic professional with a proven track record at Spring Market, excelling in customer service and cash handling. Enhanced client retention by fostering strong relationships and mentoring staff. Adept at payment processing and resolving service issues, contributing to a positive work environment. Recognized for multitasking and achieving high customer satisfaction rates.
Overview
15
15
years of professional experience
Work History
Cashier
JMart Phillips 66
08.2025 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Service Specialists
Spring Market
10.2021 - 06.2025
- Improved customer satisfaction by addressing and resolving service-related issues promptly and professionally.
- Cultivated strong relationships with clients through excellent communication skills and genuine concern for their needs, leading to increased client retention rates over time.
- Mentored junior staff members on best practices regarding service excellence while modeling exemplary behavior at all times.
- Managed service specialist team, fostering a positive work environment and encouraging teamwork to achieve desired results.
Server
Logans Roadhouse, Ar
01.2011 - 12.2013
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Associate of Applied Science - Medical Assistant
Remington College, AR
Little Rock, AR06-2004
Skills
Customer service
Cash handling
Customer assistance
Payment processing
Accomplishments
I won a $100 prize and a certificate for the best customer service in my district.
Timeline
Cashier
JMart Phillips 66
08.2025 - Current
Service Specialists
Spring Market
10.2021 - 06.2025
Server
Logans Roadhouse, Ar
01.2011 - 12.2013
Associate of Applied Science - Medical Assistant
Remington College, AR