Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Shashank Vithalani

Milpitas,CA

Summary

Skilled To-Go Specialist focused on maximizing Team success through effective use of Multitasking and Task Prioritization abilities. Top-notch communicator with excellent time management, administrative, and customer service skills.

Enthusiastic To-Go Specialist eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. A clear understanding of Customer Needs and the ability to handle several tasks in specifically designated areas while being able to help other team members.

Overview

3
3
years of professional experience

Work History

To-Go Specialist

Olive Garden
Milpitas, CA
08.2019 - Current
  • Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Supported other team members while managing own tasks and responsibilities.

Server

Olive Garden
Milpitas, CA
08.2019 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Answered customers' questions, recommended items and recorded order information.

Host

Olive Garden
Milpitas, CA
08.2019 - Current
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front-of-house staff to move tables and adjust theseating to accommodate groups with special requests.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Recorded available tables after seating each party using specialized seating software.
  • Answered customer questions about hours, seating and menu information.
  • Supported servers, food runners, and bussers with keeping thedining area ready for every guest.
  • Able to handle high volumes of customers and give them accurate seating information while maintaining good flow in dining room

Education

BBA - Legal Studies

Temple University
Philadelphia
05.2019

Skills

  • Customer Relations
  • Excellent Communication
  • Attention to Detail
  • Dependable and Responsible
  • Flexible and Adaptable
  • Multitasking Abilities
  • Legal background
  • Problem-Solving
  • Team Player

Additional Information

Dedicated worker with a high interest in Law and the Legal Professions. Quick to learn and understand what is needed in my position and willing to learn and help other positions as well. Able to multitask in own area while maintaining time to help other team members where applicable

Timeline

To-Go Specialist

Olive Garden
08.2019 - Current

Server

Olive Garden
08.2019 - Current

Host

Olive Garden
08.2019 - Current

BBA - Legal Studies

Temple University

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