WALTER ROY BLACKMON
Palm Coast,FL
Summary
Experienced Sales Representative with over 30 years of success in the marine industry. Skilled at building strong relationships, cultivating partnerships, and retaining accounts to drive profit growth. Proven ability to transform challenging accounts into loyal customers. Known for meticulous attention to detail and efficiency as a team player, consistently delivering exceptional product showcasing, sales closure, and account servicing for a diverse range of clients. Exceptional communication skills enable effective sales strategies and a deep understanding of client requirements. Recognized for consistently surpassing sales, revenue, and profit targets through creative and resourceful approaches.
Overview
32
32
years of professional experience
Work History
Sales Associate
Magnum Venus Products
04.2024 - Current
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Sales Representative
ITW Performance Polymers
08.2021 - 03.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
Sales Representative
Magnum Venus Plastech
02.2010 - 08.2021
- Friendly and enthusiastic sales rep with more than 10 years of specialization in customer service and quality
- Proficient in growing key customer relationships and maintaining those relationships to the benefit of both parties
- Negotiate while keeping in mind company standards and expectations, as well as those of the client
- Increased sales in the territory from $300,000 to $2.2 million annually
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness
- Conducted troubleshooting of sales and service operations to increase profitability and bring positive organizational change
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Grew business sales through effective cross-exceptional customer service and cold calling
- Drove team revenue totals by bringing in more in personal sales
- Surpassed sales objectives by constituting and cultivating productive partnerships with clients
- Identified client needs, built relationships and overcame objections to drive sales
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
- Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships
- Client service
- Merchandising expertise
- Expense reporting
- Scheduling understanding
- Visiting customer locations
- Customer relations
- Company processes
- Sale expertise
- Problem solving strength
- Team standards
- Interpersonal communication skills
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Plant Manager
Chaparral Boats
06.1992 - 01.2010
- Maximized plant safety through proactive strategies and well-structured training
- Oversaw the daily operations of 8000 sq ft manufacturing facility.
- Provided direction and leadership to all levels of employees and managers
- Tracked data about all aspects of production to assess areas in need of improvement
- Organized and guided operations of production, processing and machinery according to business procedures and protocols
- Optimized processes to maximize efficiency
- Reduced costs by eliminating materials waste and unnecessary labor hours
- Made strategic decisions and developed key plans that affected the direction of the business
- Directed employees and related programs to maximize team productivity and facility output
- Increased production efficiency by optimizing plant layout and implementing process improvements.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Directed employees and related programs to maximize team productivity and facility output.
- Provided direction and leadership to all levels of employees and managers.
Education
Some College (No Degree) - Business Administration
Broward College
Fort Lauderdale, FLGed -
Coconut Creek High School
Coconut Creek, FL01.1985
Skills
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
Timeline
Sales Associate
Magnum Venus Products
04.2024 - Current
Sales Representative
ITW Performance Polymers
08.2021 - 03.2024
Sales Representative
Magnum Venus Plastech
02.2010 - 08.2021
Plant Manager
Chaparral Boats
06.1992 - 01.2010
Ged -
Coconut Creek High School
Some College (No Degree) - Business Administration
Broward College
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