Dacey Robinson
Tupelo,MS
Summary
I am experienced with customer service and transaction processing. I use effective communication and problem-solving skills to address client needs. Accuracy in cash handling and fostering positive customer interactions are very important to me.
I am a dedicated professional prepared to bring extensive expertise and results-oriented approach to Specialist role. I am often recognized for my communication and analytical skills, ensuring smooth operations and consistent outcomes.
Overview
7
7
years of professional experience
Work History
Bank Teller
Farmers and Merchants Bank
Baldwyn, MS
12.2024 - Current
- Processed customer transactions efficiently, ensuring accuracy and compliance with banking policies.
- Managed cash drawer, balancing daily cash flow and maintaining security protocols.
- Assisted customers with account inquiries, providing solutions to enhance satisfaction and loyalty.
- Trained new tellers on operational procedures and customer service standards to ensure consistency.
Screen Printer
University Screen Print
Starkville, MS
08.2022 - 05.2024
- Recorded details of each job including quantity produced, material used.
- Inspected finished products for any imperfections or defects.
- Processed several orders daily while managing production and shipment systems.
- Coordinated workflow to maximize efficiency in production schedules.
Receptionist
Baldwyn Veterinary Hospital
Baldwyn, MS
05.2023 - 08.2023
- Greeted clients and their pets upon arrival at the clinic.
- Processed payments from clients including cash, credit cards, and checks.
- Monitored front desk operations to ensure smooth flow of traffic during peak hours.
- Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
Screen Printer
Local Made Creative and Print
Baldwyn, MS
02.2020 - 08.2022
- Operated manual and automatic screen printing machines efficiently.
- Maintained clean and organized work environment to ensure safety and productivity.
- Ensured that production deadlines were met while maintaining quality standards.
- Developed new techniques to improve efficiency and productivity of workflow processes.
Restaurant Hostess
Omar's Steakhouse
Baldwyn, MS
04.2019 - 05.2020
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Managed reservations, waitlists, and special requests for large parties.
- Greeted customers and escorted them to their tables.
Education
BBA - Business Administration
Mississippi State University
Starkville, MS05-2024
Associate of Arts - Business Administration
Northeast Mississippi Community College
Booneville, MS05-2022
High School Diploma -
Wheeler High School
Booneville, MS05-2020
Skills
- Problem-solving abilities
- Reliability
- Adaptability
- Attention to Detail
- Active Listening
- Organizational Skills
- Effective Communication
- Deposit and withdrawal management
- Time management
- Professionalism and courtesy
- Money handling
Accomplishments
- Phi Theta Kappa Scholarship
- Community College Recognition Scholarship
- Student Body President
- BETA Club President
- Math and Science Club Vice President
Timeline
Bank Teller
Farmers and Merchants Bank
12.2024 - Current
Receptionist
Baldwyn Veterinary Hospital
05.2023 - 08.2023
Screen Printer
University Screen Print
08.2022 - 05.2024
Screen Printer
Local Made Creative and Print
02.2020 - 08.2022
Restaurant Hostess
Omar's Steakhouse
04.2019 - 05.2020
High School Diploma -
Wheeler High School
Associate of Arts - Business Administration
Northeast Mississippi Community College
BBA - Business Administration
Mississippi State University