Dachelle Hayes
Cleveland
Summary
Dedicated professional with a proven track record at Walmart and Youth Opportunities Unlimited, excelling in customer service and community outreach. Demonstrated ability to connect individuals with resources, ensuring customer satisfaction and support. Known for exceptional work ethic, integrity, and reliability. Skilled in both customer assistance and organizing community events, achieving significant improvements in client engagement and support.
Overview
4
4
years of professional experience
Work History
Cashier
Walmart
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers that we’re in need of assistance with packing bags and carrying bags transporting items for them.
Caregiver
Maplewood at Twinsburg
02.2023 - 06.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation.
- Performed housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Provided compassionate care and support to clients, ensuring their comfort and well-being.
Outreach Worker
Youth Opportunities Unlimited
02.2021 - 05.2024
- Connected individuals to appropriate resources through comprehensive assessments, referrals, and followups.
- Developed strong relationships with local organizations to establish a network of support services for clients in need.
- Supported homeless individuals transitioning into housing by connecting them with necessary supplies, furniture donations, and move-in assistance resources.
- Established rapport with community members by actively participating in local events and demonstrating genuine care for their wellbeing.
- Planned outreach events for the community to reach out to at-risk families.
- Implemented outreach strategies to effectively link community members with available resources.
Education
High School Diploma -
Maple Heights High School
Maple Heights, OH05.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Teamwork skills
- Community events
- Teamwork and collaboration
- Multitasking
- Active listening
- Goal setting
Timeline
Cashier
Walmart
09.2024 - Current
Caregiver
Maplewood at Twinsburg
02.2023 - 06.2024
Outreach Worker
Youth Opportunities Unlimited
02.2021 - 05.2024
High School Diploma -
Maple Heights High School
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