Daeshawn Montgomery
Brooklyn,NY
Summary
Known for exceptional communication skills and a natural ability to build strong relationships with clients. Always have been a reliable team player who thrives in fast paced environments, consistently looking to deliver top-tier service and ensuring customer satisfaction. Passionate about providing memorable experiences & resolving issues efficiently, with the goal of making customers want to come back time & time again!
Overview
5
5
years of professional experience
Work History
Caterer
Olivier Cheng Catering And Events
New York, New York
09.2021 - 12.2024
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Developed a deep understanding of menu items and specials, allowing for detailed and accurate descriptions to customers
- Restocked supplies, including napkins, utensils, and condiments, throughout shifts to ensure customers had what they needed
Host
Boucher Brothers
Miami, FL
02.2020 - 12.2020
- Greeted guests warmly and promptly upon arrival, creating a positive first impression of the establishment
- Processed payments accurately and efficiently to ensure a smooth checkout process for guests
- Addressed customer complaints and inquiries in a polite and professional manner to ensure customer satisfaction
- Assisted in setting up private events and catering orders to ensure a successful event
- Managed reservations, seating guests and managing wait times to ensure all guests were served in a timely manner
- Explained the menu, answered questions and made recommendations to guests to ensure they had a pleasant experience
Skills
- Guest and client satisfaction
- Organizing and prioritizing
- Team contribution
- Personable and friendly
- Problem-solving skills
- Customer service
Timeline
Caterer
Olivier Cheng Catering And Events
09.2021 - 12.2024
Host
Boucher Brothers
02.2020 - 12.2020