Summary
Overview
Work History
Education
Skills
Timeline
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Dafne Hernandez

Gilroy,CA

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

3
3
years of professional experience

Work History

Cashier

Silva’s Hay and Grain
Gilroy, California
08.2023 - 12.2024
  • Handled hay orders, including taking requests, recording details, and ensuring accurate transaction
  • Greeted customers and answered any questions they had about the store's products and services.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Sales Associate

Nike Factory Outlet
Gilroy, California
12.2023 - 03.2024
  • Adhered to company initiatives and achieved established goals.
  • Answered incoming telephone calls to provide store, products and services information.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.

Sales Associate

New Balance Outlet
Gilroy, CA
08.2021 - 08.2023
  • Provided accurate information about products, prices and services.
  • Assisted customers with product selection, sizing and styling.
  • Organized stockroom shelves according to size, color or style.

Certified Nursing Assistant

Golden Heart
Gilroy, CA
02.2023 - 04.2023
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Reported changes in patient condition to registered nurse or physician.
  • Observed patients for any changes in their physical or mental condition.

Education

Associate of Science - Vocational Nursing

Gavilan College
Gilroy, CA
05-2026

Skills

  • Cash Handling
  • Payment Processing
  • Customer Service
  • Bilingual
  • Patient care

Timeline

Sales Associate

Nike Factory Outlet
12.2023 - 03.2024

Cashier

Silva’s Hay and Grain
08.2023 - 12.2024

Certified Nursing Assistant

Golden Heart
02.2023 - 04.2023

Sales Associate

New Balance Outlet
08.2021 - 08.2023

Associate of Science - Vocational Nursing

Gavilan College

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