Dagmawi Wossen

• Help customers choose phones, plans, and accessories that fit what they are looking for.
• Assist customers when they have problems with their phones or devices.
• Walk customers through setting up their devices and learning the main features.
• Recommend products or promotions when they would actually benefit the customer.
• Work with my team to keep the store organized and running smoothly during busy hours.

• Helped customers complete purchases and find products around the store.
• Handled cash and card payments using the register system.
• Answered customer questions and helped resolve small issues when they came up.
• Helped keep the store clean, stocked, and organized.

• Greeted guests and helped them during check-in and check-out.
• Answered phone calls and directed them to the right department.
• Kept guest records organized and updated when needed.
• Helped resolve guest concerns so they had a positive experience.