Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Dahecha Pauleus

Boynton Beach

Summary

Very friendly and experienced in customer service, with a history of working as a Host and Hostess in restaurants, lounges, and coffee shops. Have excellent organizational skills for managing reservations and seating arrangements effectively. Recognized for fostering a warm environment for guests and quickly meeting their needs, leading to higher customer satisfaction. Demonstrated capability to perform well under pressure while ensuring the front-of-house operations run smoothly.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

Banana Boat
Boynton Beach
03.2025 - Current
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Took reservations from patrons by phone or online.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.

Crew Member

Tropical Smoothie Cafe
Boynton Beach
09.2024 - 03.2025
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.

Cashier

JCPenney
Boynton Beach
12.2022 - 09.2024
  • Processed sales transactions to prevent long customer wait times.
  • Offered customers carry-out service at completion of transaction.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

Education

High School Diploma -

Boynton Beach Community High School
Boynton Beach, FL
05-2025

Skills

  • Customer service
  • Reservation management
  • Food safety
  • Point of sale
  • Professional attitude
  • Answer telephone calls
  • Problem-solving abilities

Languages

Haitian Creole
Native/ Bilingual
English
Native/ Bilingual

Certification

  • Basic Life Support: Issued 4/14/2025
  • CMAA: Issued 5/10/2024
  • EKG: Issues 4/17/2024

Timeline

Restaurant Hostess

Banana Boat
03.2025 - Current

Crew Member

Tropical Smoothie Cafe
09.2024 - 03.2025

Cashier

JCPenney
12.2022 - 09.2024

High School Diploma -

Boynton Beach Community High School
Dahecha Pauleus