Dahlia Omkieah
Jacksonville
Summary
Dynamic small business owner with proven expertise in customer service, project management, and financial oversight. Committed to enhancing client satisfaction through effective market research and data analysis.
Overview
2
2
years of professional experience
Work History
Small Business Owner
Self Employed Web
Jacksonville
03.2024 - Current
- Managed daily operations of self-employed web development business, ensuring efficiency and profitability.
- Oversaw customer service and financial management for small business operations.
- Monitored customer feedback to implement improvements aligned with suggestions.
- Established competitive pricing structures based on market analytics and trends.
- Researched industry competitors to identify advantages and opportunities for growth.
- Created budgets and tracked expenses to maintain fiscal discipline.
- Ensured compliance with regulations while managing business activities.
- Implemented streamlined processes for inventory ordering and delivery tracking.
Education
High School Diploma -
Paxson School For Advance Studies
Jacksonville, FL06-2034
Bachelor of Arts - Political Science
Arizona State University
OnlineSkills
- Customer service
- Project management
- Financial management
- Market research
- Budgeting and forecasting
- Data analysis
- Reporting and documentation
- Budget management
- Small business operations
- Organizational skills
- Communication
- Inventory control
Languages
English
Native/ Bilingual
Arabic (only speaking)
Professional
Websites
Timeline
Small Business Owner
Self Employed Web
03.2024 - Current
High School Diploma -
Paxson School For Advance Studies
Bachelor of Arts - Political Science
Arizona State University