Summary
Overview
Work History
Education
Skills
Interests
Timeline
background-images
Dahlia Salinas

Dahlia Salinas

Seguin,Texas

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
10.2023 - Current
  • Maintained cleanliness and organization of workstations to ensure efficient service flow.
  • Provided exceptional customer service by actively engaging with patrons and addressing inquiries.
  • Collaborated with team members to optimize workflow during peak hours, improving service speed.

Customer Service Representative

HEB Grocery Store
12.2020 - 05.2023
  • Assisted customers with inquiries, providing accurate information and solutions.
  • Managed customer interactions through phone, email, and chat platforms.
  • Documented customer feedback to improve service delivery and product offerings.
  • Collaborated with team members to resolve escalated issues efficiently.


Education

High School Diploma -

Seguin High School
Seguin Texas

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Team leadership
  • Cleanliness
  • Reading comprehension
  • Customer service excellence
  • Problem Solving

Interests

  • Cooking
  • Hiking
  • Crafting and DIY Projects

Timeline

Barista

Starbucks
10.2023 - Current

Customer Service Representative

HEB Grocery Store
12.2020 - 05.2023

High School Diploma -

Seguin High School

Similar Profiles

CREATE PROFILE