Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Daiana Castellano

Fort Lauderdale,FL

Summary

Dynamic hospitality professional with over five years of experience in customer service roles, including general management. Skilled in time management, problem-solving, and maintaining high hospitality standards to enhance guest experiences. Eager to leverage leadership skills to drive team success.

Overview

2
2
Languages
8
8
years of professional experience

Work History

Server

Il Tartufo Italian Restaurant
Boca Raton, Florida
01.2025 - 10.2025
  • Hosted customers, delivering exceptional hospitality that enhanced their dining experience.
  • Provided exceptional customer service in a high-volume Italian dining environment.
  • Assisted guests with menu selections and wine pairings to enhance their dining experience.
  • Collaborated with kitchen staff to ensure timely and accurate food delivery.

Server/General Manager

Rancheritos de boca restaurant
Boca Raton, Florida
06.2019 - 11.2024
  • Advanced to general manager position by utilizing knowledge from initial role, developing leadership, time management, and logistics skills.

server

Sr. Ceviche restaurant
Margate, Florida
02.2018 - 03.2019
  • Provided customer service to ensure satisfaction.
  • Presented menu items and specials to enhance guest dining experience.
  • Ensured cleanliness of tables, utensils, and dining area throughout shifts.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Handled customer inquiries and resolved issues promptly to maintain satisfaction.

Skills

  • Customer service
  • services/products presentation
  • Order management
  • Hospitality standards
  • Food safety compliance
  • Time management
  • Problem solving skills
  • Team work and communication

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Server

Il Tartufo Italian Restaurant
01.2025 - 10.2025

Server/General Manager

Rancheritos de boca restaurant
06.2019 - 11.2024

server

Sr. Ceviche restaurant
02.2018 - 03.2019
Daiana Castellano