Hello my Name is Daiana, I'm 18 years old i recently moved back to New York from Florida because i wanted to look for new opportunities and to learn new things.
Achieved significant sales targets at Customer Service Department by leveraging CRM software and exceptional problem-solving skills. Excelled in teamwork and collaboration, enhancing client relationships and surpassing goals through strategic follow-ups and empathetic customer service. Demonstrated a proven track record of boosting sales and ensuring customer satisfaction. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Work History
BDC Representative
Customer Service Department
6870 Okeechobee Blvd, West Palm Beach, FL 33411
05.2024 - 08.2024
Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
Set and achieved company defined sales goals.
Boosted sales with proactive follow-up calls and consistent communication with potential clients.
Developed strong business relationships to provide service and value beyond customer expectations.